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Avnet US is Hiring a Customer Operations Manager Near Chandler, AZ
Who We Are: At Avnet, relationships matter. We are a global, FORTUNE ® 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product’s lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology. Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what’s next at Avnet! Job Summary: Responsible for supply chain functions to enable strategic initiatives and achieve customer service in accordance with service level agreements. Engages stakeholders across the organisation, including Sales and Supplier Management teams, to align supply chain and operations accountability. Principal Responsibilities: Analyses customer forecasts and trends using Manufacturing Resource Planning (MRP) concepts and working with customers and sales to plan and buy to forecast. Prepares forecast models; liasing with internal and external stakeholders, including customers, suppliers and sales to assess the feasibility of forecasting requirements. Applies inventory management discipline to assess inventory levels and aging Participates in program set up and maintenance, e.g., part profile, new part add, End of Life (EOL), transitions, model changes, and recommends modifications to program set up, operation, and inclusion to enhance efficiency and revenue. May be assigned specific customer accounts or cross/multi supplier solutions. Negotiates and collaborates with suppliers on channel and distributor policy decisions that impact supply chain as well as monitor current supplier/company's business processes to lead/drive the development of new or improved supply chains that improve profitability, enable sales, and improve partner satisfaction. Aligns the company's goals and objectives with supplier to ensure mutual goals and objectives are achieved. Other duties as assigned. Job Level Specifications: Mastery knowledge of industry best practices and disciplines. Considered a subject matter expert within the organization and contributes to the development of new concepts, techniques and standards. Develops solutions to highly complex and uniquely challenging situations. Assignments require extensive evaluation of alternatives and variables. Expected to make improvements to policies and procedures. Works independently toward long-range goals and objectives. Assignments are often self-initiated using independent judgment and discretion. May act as informal team lead and/or coach less experienced team members. Serves as consultant to management and/or internal/external spokesperson for the organization on major initiatives related to policies, plans and long-range objectives. Actions may impact the organization and its reputation. Effects of erroneous decisions may be long-lasting, influence the future course of the organization and/or require the expenditure of extensive additional resources. Work Experience: Typically 8 years with bachelor's or equivalent. Education and Certification(s): Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained. Distinguishing Characteristics: What We Offer: Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community. Generous Paid Time Off 401K and Pension Plan Paid Holidays Family Support (Paid Leave, Surrogacy, Adoption) Medical, Dental, Vision, and Life Insurance Long-term and Short-term Disability Insurance Health Savings Account / Flexible Spending Account Education Assistance Employee Development Resources Employee Wellness, Leadership Development and Mentorship Programs Benefits listed above may vary depending on the nature of your employment with Avnet. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. Avnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at (888) 994-7669. At Avnet, relationships matter. We are a global, FORTUNE® 500 technology solutions company with an extensive ecosystem that delivers design, product, marketing and supply chain expertise to customers at every stage of the product lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We’re driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology. Working at Avnet, or one of our companies, means being a part of a global team; we work collaboratively and with integrity, and do business the right way. At every turn we partner together to help our customers, suppliers and teammates deliver what is next in technology distribution. Avnet Companies: Avnet Abacus Avnet Embedded Avnet Integrated Avnet Manufacturing Services Avnet Silica EBV Elektronik element14 Farnell Hackster.io Newark
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