About this role:
Wells Fargo is seeking a Payment Operations Business Manager in Shared Services Operations. This leader will have responsibility to support the Head of Payment Operations in managing an organization of 2500 employees by leading strategic planning, development of accountability routines, performance metrics, budget forecasting and preparing executive presentations. This role is expected to be filled by an individual able to independently make decisions, define approach, organize priorities, manage key stakeholders and communicate at senior levels of the organization.
This position is also known as a Business Execution Director
In this role, you will:

• Manage and develop a team of managers and individual contributors while ensuring successful planning, integration, and measurement of operations with moderate to high complexity and visibility to senior management
• Payment Operations executive support with responsibility for management routines, administrative support, periodic submission to multiple committees and oversight routines to ensure oversight of strategic goals.
• Prepare materials for executive reviews with focus on measurements, data insights and storytelling by consolidating inputs from multiple groups into one consistent deliverable for Payments Operations
• Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo's policies and business line objectives
• Recommend opportunities for process improvement and delivery of effective management support routines, management reporting and metrics
• Determine appropriate strategies and actions of multiple business groups to meet moderate to high complex deliverables
• Collaborate with and influence functional business partners, leaders, and executive management to provide support and drive strategic initiatives for the business

Work locations: Charlotte, North Carolina; Philadelphia, Pennsylvania; Minneapolis, Minnesota and Chandler, Arizona.

• Required work locations listed above

Required Qualifications, US:

• 8 years of Business Execution, Implementation, or Strategic Planning experience, including Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4 years of management experience

Desired Qualifications:

• Payments Operations experience or other operations business management experience preferred
• Previous experience identifying opportunities and strategies for process improvement and risk control development in order to ensure operational excellence and process efficiency
• Prior experience preparing business reviews and presenting updates to senior leaders, operating committees and steering committees.
• Demonstrated experience managing the allocation of people and financial resources for Business Execution
• Strong leadership, interpersonal and relationship-building skills

Job Expectations:
Ability to travel up to 20% of the time
Posting End Date:
13 Feb 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.