19 Customer service representative Jobs in Columbia, TN
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Automation Personnel Services is Hiring a Customer service representative Near Columbia, TN
CUSTOMER SERVICE REPRESENTATIVE
Automation Personnel Services is seeking a dedicated and customer-oriented individual for a Customer Service Representative role in Columbia, TN.
As the first point of contact, you will play a crucial role in ensuring customer satisfaction and fostering positive relationships with our clients.
Pay Rate
$15.00 per hour.
Schedule and Hours
Monday through Friday, 7 : 00 am to 3 : 30 pm.
Customer Service Representative Duties and Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions.
- Process customer orders accurately and efficiently. Ensure timely delivery and follow-up on order status when necessary.
- Problem Resolution : Troubleshoot and resolve customer issues with patience and empathy. Collaborate with other departments to resolve complex problems effectively.
- Develop a comprehensive understanding of our products and services to provide accurate information and recommendations to customers.
- Maintain detailed records of customer interactions, transactions, inquiries, and complaints. Input relevant information into the customer database accurately.
- Collect feedback from customers to identify areas for improvement in products, services, and customer support processes.
- Work collaboratively with other team members to achieve departmental goals and objectives. Communicate effectively with colleagues to ensure seamless customer experiences.
- High school diploma or equivalent.
- Previous customer service experience.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in Microsoft Office.
Job Type
Full-time, temporary
Benefits
- Weekly Pay
- 401(k) retirement plan
- Medical, dental, vision, short-term disability and life insurance
- 5 paid Vacation Days after 1 year of continuous service (paid as a service bonus)
- 6 paid Holidays after 1500 continuous hours of service within a calendar year
Interested in this job?
Click Apply Now, email your resume to apsSouthNashville@apstemps.com , or call us at 931.901.0625 to learn more. You can also apply in person at our office located at
Automation Personnel Services South Nashville Branch
1412 Trotwood Avenue
Suite 81
Columbia, Tennessee 38401
Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services
Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing.
Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award from 2019-2024, and the ClearlyRated® Best of Staffing Client Award from 2016-2024.
Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association and was named one of the Best Staffing Companies to Work For 2022 by CIO Views Magazine.
Our goal is finding you the right job!
Equal Opportunity Employer
APSSouthNashville
Last updated : 2024-05-15
Job Summary
Full Time
Business Services
$37k-47k (estimate)
05/16/2024
05/17/2024
apstemps.com
BIRMINGHAM, AL
3,000 - 7,500
1990
LEIGH SMITH
$50M - $200M
Business Services
Related Companies
About Automation Personnel Services
Automation Personnel Services was founded in Birmingham, AL almost 30 years ago and has expanded coast to coast with 40 Branch offices in eleven states. Automation is committed to an aggressive growth plan with new locations projected in focused areas. Every year since 2012, Automation has been recognized as one of the Largest US Staffing Firms by the Staffing Industry Analysts. Of the more than 17,000 US staffing firms surveyed, Automation Personnel Services consistently ranks among the top 1%. We continue to grow at an impressive rate generating over $184 million in revenue in 2015! Automati...on specializes in providing light industrial employees to a variety of customers. Light industrial workers fill various client needs in production, warehousing, distribution centers, manufacturing and other labor intensive manpower needs. Our qualified staff are also proficient at placing clerical and administrative positions. Our Technical Services Division was created to fill more advanced placement needs, such as, engineering, project management and executive positions. We remain focused on meeting the staffing needs of each customer and are willing to adapt to your needs rather than expecting you to fit a pre-determined mold. You dont have to take our word for it! In a recent survey run by ClearlyRated, the majority of our customers and placed talent surveyed stated that they would recommend Automation Personnel Services to a friend or colleague. These results led Automation to receive the 2019 Best of Staffing Client and Talent Satisfaction Awards. Automation Personnel Services received near-perfect satisfaction scores from our clients, significantly higher than the national average. Of nearly 17,000 staffing companies that compete for this award, fewer than two percent achieve it.
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The job skills required for Customer service representative include Customer Service, Problem Solving, Products and Services, Customer Support, Customer Satisfaction, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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