25 Customer service representative Jobs in Canton, GA
Automation Personnel Services is Hiring a Customer service representative Near Canton, GA
Customer Service Representative
Automation Personnel Services is looking for a Customer Service Representative for a company based in Canton , GA that produced industrial control products .
In this role, you will primarily be responsible for performing an array of duties such as assisting sales team in achieving their goals, provide customer service, data entry , and other duties as assigned.
Pay Rate
$ 26 per hour , based on experience.
Schedule and Hours
Monday through Fri day, 9 : 05am 6 : 50pm
This is not a remote position.*
Customer Service Representative Duties and Responsibilities
- Customer communication via calls, chats, and emails .
- Sales order processing and approval .
- Handling drop shipments and backordered items .
- Basic technical support for various products including motor control, VFDs, PLCs, temperature control, panel meters, timing relays, and enclosures .
- Initiating return authorizations .
- Product knowledge and guiding customers to relevant information .
- Follow-up calls and second-level order approval .
- Technical proficiency in industrial control products .
- Providing product recommendations and sizing guidance .
- Full understanding of return authorization processes .
- Strategic customer assistance .
- Training assistance for customer service representatives .
- Providing product training for customer service and production teams
Customer Service Representative Qualifications and Requirements
- High School Diploma or GED equivalent
- Previous experience with motor control, VFDs, PLCs, temperature control, panel meters, timing relays, and enclosures
- Proficient with office equipment and computers.
- Understanding electrical principles and formulas
- Efficiency in troubleshooting customer issues
- Drug-screening and background checks are required.
- Required to complete a lifting assessment.
Job Type
Temp to Hire
Benefits
- Weekly Pay
- 401(k) retirement plan
- Medica l , dental, and vision insurance
- Vacation Pay
- Holiday Pay
Interested in this job?
Click Apply Now, email your resume to apskennesaw@apstemps.com , or call us at 770.424.9964 to learn more. You can also apply in person at our office located at :
Automation Personnel Services Kennesaw Branch
725 Ernest Barrett Pkwy
Kennesaw, GA 30144
Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.
About Automation Personnel Services
Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing.
Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award in 2019-2022, and the ClearlyRated® Best of Staffing Client Award for seven straight years, 2016-2022.
Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association.
Our goal is finding you the right job!
Equal Opportunity Employer
APS Kennesaw
Last updated : 2024-05-03
Job Summary
Full Time
Business Services
$39k-49k (estimate)
05/04/2024
08/02/2024
apstemps.com
BIRMINGHAM, AL
3,000 - 7,500
1990
LEIGH SMITH
$50M - $200M
Business Services
Related Companies
About Automation Personnel Services
Automation Personnel Services was founded in Birmingham, AL almost 30 years ago and has expanded coast to coast with 40 Branch offices in eleven states. Automation is committed to an aggressive growth plan with new locations projected in focused areas. Every year since 2012, Automation has been recognized as one of the Largest US Staffing Firms by the Staffing Industry Analysts. Of the more than 17,000 US staffing firms surveyed, Automation Personnel Services consistently ranks among the top 1%. We continue to grow at an impressive rate generating over $184 million in revenue in 2015! Automati...on specializes in providing light industrial employees to a variety of customers. Light industrial workers fill various client needs in production, warehousing, distribution centers, manufacturing and other labor intensive manpower needs. Our qualified staff are also proficient at placing clerical and administrative positions. Our Technical Services Division was created to fill more advanced placement needs, such as, engineering, project management and executive positions. We remain focused on meeting the staffing needs of each customer and are willing to adapt to your needs rather than expecting you to fit a pre-determined mold. You dont have to take our word for it! In a recent survey run by ClearlyRated, the majority of our customers and placed talent surveyed stated that they would recommend Automation Personnel Services to a friend or colleague. These results led Automation to receive the 2019 Best of Staffing Client and Talent Satisfaction Awards. Automation Personnel Services received near-perfect satisfaction scores from our clients, significantly higher than the national average. Of nearly 17,000 staffing companies that compete for this award, fewer than two percent achieve it.
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The job skills required for Customer service representative include Customer Service, Troubleshooting, Data Entry, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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