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Customer Service Representative
$33k-42k (estimate)
Full Time | Business Services 9 Months Ago
Save

Automated Health Systems is Hiring a Remote Customer Service Representative

Job description

Automated Health Systems has multiple call center positions available in Fort Collins, CO.

**Must be available for equipment pick up in the Cheyenne, WY office**

In this role, you will be responsible for providing education, assistance, and eligibility services to Wyoming Medicaid customers. You will be responsible for providing support to ensure that callers understand the application process and documentation required. This will involve interviews and eligibility assistance, either in person or over the phone.
JOB REQUIREMENTS
Benefits:

  • Ideal for college students
  • Health insurance (FT employees)
  • Dental/Vision insurance (FT and PT employees)
  • Employee Wellness Program
  • 401(k)
  • Vacation/Holidays(FT employees)
  • PTO(Paid time off) (FT and PT employees)
  • Available shifts from 7:00 AM to 6:00 PM, Monday through Friday
  • Comprehensive and ongoing training
  • Strong company culture
  • Career growth opportunities

Required Qualifications:

  • High School Diploma;
  • 2 years’ Customer Service experience;
  • Excellent communication skills (verbal and written);

Preferred Qualifications:

  • 2 years’ phone-based customer service ;
  • Previous eligibility experience;
  • Associates Degree/Bachelors in related field
  • Bilingual language skills.

To be successful in this role you must:

  • Be a team player;
  • Customer focused with a passion for helping people;
  • Have a strong work ethic with a desire to succeed.

AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Referral program
  • Vision insurance
  • Work from home

Experience level:

  • 2 years

Shift:

  • Day shift

Work setting:

  • Call center
  • Remote

Location:

  • Fort Collins, CO (Required)

Work Location: Remote

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$33k-42k (estimate)

POST DATE

08/30/2023

EXPIRATION DATE

08/06/2024

WEBSITE

automated-health.com

HEADQUARTERS

TALLAHASSEE, FL

SIZE

50 - 100

FOUNDED

1979

CEO

DINA MARTINEZ

REVENUE

$10M - $50M

INDUSTRY

Business Services

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About Automated Health Systems

Automated Health Systems is the leader in the promotion and management of optimal health care services for low-income families and communities. We partner our expertise in the administration of statewide public health programs with consumers, health professionals, and public and private funding sources. AHS has many exciting careers located throughout the eastern United States. Visit us at www.automated-health.com to explore our current career opportunities and apply online.

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