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We are looking for a customer-oriented service representative. A customer service representative, or CSR is under general supervision. Responsible for providing existing and potential customers with efficient and accurate services. Must effectively handle both telephone contact and personal contact in a manner that promotes good customer relations.
Includes the following: Other duties may be assigned.
Employee is responsible to understand and comply with regulatory requirements for financial transactions, most specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
Exhibits superior customer service as an Austin Bank team member. Demonstrates high quality relationship building techniques to ensure the customer receives the best possible solution to his banking and financial needs. Helps promote a loyal relationship between the customer and Austin bank.
Participates in developing a teamwork atmosphere with co-workers as part of department/branch location by attending meetings, participating in discussions, treating co-workers with respect and courtesy, and contributing to departmental goals.
Has a responsibility to stay abreast of company communications by reading publications, announcements and company e-mails, etc. Takes advantage of appropriate communication channels regarding bank related business matters.
Develop personal skills and capabilities through on-going training, as provided by the company or elsewhere subject to Company approval.
Uphold and safeguard the organizations values particularly relating to ethics, integrity, and confidentiality both internally and externally.
Greets customers and provides superior customer service.
Apply at https://www.austinbank.com/our-story/careers
Job Types: Full-time, Contract
Pay: From $15.50 per hour
Expected hours: No less than 40 per week
Benefits:
Shift:
Weekly day range:
Work setting:
Education:
Experience:
Ability to Relocate:
Work Location: In person
Contractor | Full Time
Banking
$31k-39k (estimate)
04/13/2023
09/05/2024
austinbank.com
JACKSONVILLE, TX
200 - 500
1900
Private
JOHN WILLIAMS
$10M - $50M
Banking
The job skills required for Customer Service Representative include Customer Service, CSR, Planning, Life Insurance, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.