29 Customer Service Assistant Jobs in College Park, MD
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Aurora Ripple Enterprises is Hiring a Customer Service Assistant Near College Park, MD
Our Customer Service Assistants are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance.
No matter your expertise, our active training process for our Customer Service Assistants provides the baseline for business strategy and the knowledge necessary to grow within the organization. By encouraging our Customer Service Assistants to maximize their strengths while following client sales guidelines, we can build more robust and effective campaigns.
As our Customer Service Assistant, you will use a lead-based system to meet customers. The primary objective of each customer interaction is to greet, qualify, recommend, and close sales, so our Customer Service Assistants must be hospitable, professional, understanding, and active listeners. You will also…
- Follow all CDC and local mandates while working with customers. Your safety and the customers are our top priority, and we will not compromise that
- Accurately complete, send, and file product sales and service order forms following our privacy and confidentiality guidelines
- Be encouraged to evaluate our current onboarding and training procedures, determine ways to improve the customer relationship, solidify the sales cycle, etc.
- Work with fellow Customer Service Assistants within the customer service department to set attainable customer outreach and sales targets
- Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client
You will be successful in the Customer Service Assistant position if you…
- Have at least 1-2 years of experience in customer service, sales, or client-facing position
- Individuals with retail or hospitality experience perform exceptionally well due to their excellent communication and problem-solving skills
- Take pride in your achievements. You always give 100% and embrace challenges with open arms. Don’t worry- our team will be there if you need help
- Believe in your ability to make a difference. Whether that is working one-on-one with a customer or taking part in one of our charity events
- Are results-focused, but also on the right way to get them. We will never compromise our values and integrity, and we expect the same from our employees
This is a full-time, in-office position based in the Greater DC area. We are looking for candidates who are able to start immediately, so you must be local to the area.
#LI-Onsite
Job Summary
Full Time
$88k-114k (estimate)
04/11/2024
05/01/2024
The job skills required for Customer Service Assistant include Customer Service, Problem Solving, Products and Services, Communication Skills, Futures, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Assistant positions, which can be used as a reference in future career path planning. As a Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Assistant. You can explore the career advancement for a Customer Service Assistant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Assistant job description and responsibilities
A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.
02/10/2022: Richland, WA
Coordinate and collaborate with cross-functional teams to ensure quality services to customers.
12/17/2021: Medford, OR
Customer service assistants deal with customer questions, purchases and complaints.
01/05/2022: New Brunswick, NJ
Organize and schedule customer orders to an appropriate department.
02/17/2022: Greenville, MS
Follow up with customers at a later date.
02/03/2022: Cedar Falls, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Assistant jobs
Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.
01/22/2022: Billings, MT
Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.
03/13/2022: Chicago, IL
Responding to questions with positive language can greatly affect how the customer hears the response.
02/09/2022: Saint Paul, MN
These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.
02/17/2022: Chico, CA
Ask for direct feedback from customers and colleagues in order to have a room for improvements.
02/17/2022: Lansing, MI
Step 3: View the best colleges and universities for Customer Service Assistant.
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