14 Customer service agent Jobs in College Park, MD
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SIXT is Hiring a Customer service agent Near College Park, MD
Customer Service Agent
Branches & Operations Vollzeit College Park Komm ins Team Orange, bei uns steht Kundenbegeisterung an erster Stelle
Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world.
You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal candidate possesses the following attributes :
- Exceptional interpersonal and relationship building skills
- Strong verbal and written communication skills
- Strong organizational skills and the ability to multi-task
- Ability to manage stressful or unusual situations to maintain good customer service
What you will do :
- Welcome all customers as they arrive on the lot
- Ask about their experience with Sixt, recording feedback to improve future rental experience
- Make sure customers have all personal belongings from the vehicle
- Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage / loss report
- Use proper statement to determine if vehicle is being returned with full tank of gas
- Advise and review rental charges, providing an accurate receipt to the customer
- Provide information regarding transportation to the airport terminal if applicable
- Complete a service alert for any mechanical and or body damage communicated by the customers
- Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
- Keep lot organized for ease of access and traffic flow
- Work in outdoor weather conditions including direct sunlight, rain, heat or cold
- Perform other job duties as assigned to meet the business needs
Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require.
Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.
Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.
Come join our team!
Last updated : 2024-05-02
Job Summary
Full Time
Consumer Services
$42k-54k (estimate)
05/05/2024
05/12/2024
sixt.com
HARTFORD, CT
3,000 - 7,500
1912
MICHAEL BLACK
$200M - $500M
Consumer Services
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About SIXT
SIXT is a leading international provider of high-quality mobility services. With around 7,000 employees worldwide in 2020 and our products SIXT rent, SIXT share, SIXT ride and SIXT+ we offer a uniquely integrated mobility service across the fields of car rental, car sharing, ride hailing and car subscriptions. With just one app the SIXT App we offer our customers digital access to more than 205,000 vehicles and around 1.5 million connected drivers in approximately 110 countries worldwide. Besides its own range of vehicles, SIXT also integrates services from more than 1,500 mobility partners,... building a strategic, sustainable and future-proof alliance for mobility. Our employees, technological expertise, the courage to change and the will to grow we call it Wachstumswille have made SIXT what it is today: one of the most innovative, fastest growing and profitable mobility companies in the world generating revenues of over EUR 1.53 billion a year in 2020. A strong customer orientation makes it possible to offer flexible and limitless mobility solutions tailored to individual needs everywhere we operate.
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The job skills required for Customer service agent include Customer Service, Futures, Written Communication, Transportation, Organizational Skills, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service agent positions, which can be used as a reference in future career path planning. As a Customer service agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service agent. You can explore the career advancement for a Customer service agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
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