The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer.

Key Roles and Responsibilities

Provides customers a positive shopping experience

Performs cashier duties accurately while processing all transactions per policy.

Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving.

Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas.

Unload, process, and stock freight to correct location, following merchandising guidelines.

Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts.

Performs and trains team on store freight processing and merchandising responsibilities

Operates all equipment in a safe manner per directed procedures. 

Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly.

Qualifications and Competencies

At least 18 years old

High School Diploma/Equivalent

Ability to work a flexible schedule including nights, weekends, and some holiday

Ability to lift a minimum of 50 lbs., team lift 100 lbs.

Contributes to a customer focused environment while demonstrating excellent service.

Communicates clearly with customers, team and leadership.

Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned.

Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution.

Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business. 

When you’re a part of our team, you have the full support of a diverse, close-knit team in our stores. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture; we respect, appreciate and celebrate the experiences and qualities that differentiate everyone on the At Home team.