The Sr Product Manager leads at the intersection of business, technology, and design to define and deliver customer-first, digitally enabled experiences throughout the ecosystem of our brands.

• Collaborating with cross-functional areas (UX, IT, Store Operations, Analytics, Merchandising, Finance, Marketing) to identify and deliver value through a customer-first, digitally enabled ecosystem.

• Developing compelling digital product visions and strategies grounded in customer needs, business goals, data and insights.

• Translating product vision into outcome focused roadmaps that communicate clear direction and digital product priorities across the organization based on the value that will be delivered.

• Managing multiple stakeholder expectations while delivering on the product vision, ensuring decisions that impact the product are grounded in material business and customer benefits.

• Establishing product goals, metrics, and analytics to measure product value outcomes; managing and grooming a product backlog based on performance while maintaining balance between innovative capabilities and foundational refinements and enablers.

• Analyzing consumer needs, current market trends, and potential partnerships from a build vs buy perspective; assessing current competitor offerings, identifying opportunities for differentiation.

• Partnering with finance and oth er teams as needed to develop business cases and benefits to support investment in product features project and functionality.

• Delivering the product’s value through a highly-collaborative, cross-functional team comprised of business, technology, and design disciplines working in an agile framework.

• Engaging relevant stakeholders to create deployment plans and internal communications; ensuring product capabilities are positioned for successful adoption across functions and brands.

• Providing end-to-end subject matter expertise for the digital product internally and as the primary point for any needs related to the product area.

• Participate and lead digital product activities (story mapping, scrums, stand-ups, design reviews, sprint demos, sprint planning, retrospectives, etc.)

• Translate and document requirements in the format of product epics, features, user stories and acceptance criteria.

• Provide product-level guidance across the UX & Digital Product Team

Qualifications and Competencies

• 7 or more years digital product management experience in consumer-facing mobile and web products with track record of delivering new and innovative customer experiences to market.

• 5 or more years retail industry experience or equivalent domain experience.

• Excellent organization, project management, workload balancing, team coordination and level setting skills.

• Proficiency at appropriately applying Design Thinking, Agile, and Lean methods to identify and deliver high-value business and customer outcomes through digital products.

• Well versed in modern digital technologies and ability to facilitate communication and activities between business, technology, and design teams.

• Strong communication skills and proven ability to influence both at a strategic leadership level and cross functionally.

• Strategic mindset and bias for action with strong ability for strategic planning, defining OKRs and driving business outcomes through digital products.

• A proven track record of delivering innovative and engaging customer experiences informed by data and insights.

• Performs well in high pressure situations, balances competing priorities, and demonstrates the ability to work without direct supervision.

• Natural leader, with ability to bring a group to consensus and inspire enthusiasm towards the goals of the team.

Ability to differentiate what makes an "acceptable" product versus a good/great product. Strong interpersonal skills, ability to work cross-functionally with multiple teams towards a singular goal and a strong sense of customer empathy.

Ability to manage a retail ecommerce (product) in a dynamic environment. Intermediate project management skills, the ability to collate business requirements into deliverable documents, presentation skills, and communication with a diverse group of individuals some technical and some not.