You haven't searched anything yet.
** Discovery Senior Living**
** Concierge**
Indianapolis, IN 46260
**About Discovery Senior Living**
Discovery Senior Living ranks prominently among the 9 largest senior housing providers in the US, and is nationally renowned for designing, developing, marketing, and operating a multi-brand portfolio of upscale, luxury senior-living communities.
With a 30-year reputation and almost 14,000 existing homes or homes under development, our company is a recognized industry leader with a penchant for excellence and innovation.
**Discovery Senior Living is looking for a Concierge to join our community Rittenhouse Village at Northside.**
The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages and providing information of a general nature.
**Responsibilities:**
* Carries out telephone answering and reception duties as required.
* Takes complete messages with pertinent information and communicates messages to the intended recipient.
* Greets residents and visitors. Answers inquiries and gives directions.
* Collates brochures for the marketing department.
* Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
* Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
* Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
* Maintains and keeps desk and entry area neat and organized.
* Organizes, distributes mail to residents, Executive Director and Department Coordinators.
* Maintains resident forms for miscellaneous credits.
* Maintains adherence to all company personnel policies and established operating policies and procedures.
* Other duties as assigned.
**Qualifications:**
* High school diploma or general education degree (GED) preferred.
* One to three years customer service experience and/or training; or equivalent combination of education and experience.
**Benefits:**
In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
**Thank you for your interest in Discovery Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.**
**EOE D/V**
Full Time
$31k-40k (estimate)
04/24/2024
05/12/2024
The following is the career advancement route for Concierge positions, which can be used as a reference in future career path planning. As a Concierge, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Concierge. You can explore the career advancement for a Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Concierge job description and responsibilities
The role of personal concierge comprises various tasks like paying household bills, housekeeping, organizing events, making reservations at the hotels and restaurants, moving stuff through relocation, etc.
02/06/2022: Huntington, WV
Other roles and duties of a corporate concierge are to provide personal assistance, social activities, dinner reservation, buying tickets, and making deals with clients.
01/03/2022: Dayton, OH
A concierge acts as a local expert for guests at hotels.
02/08/2022: Monroe, LA
Concierges provide excellent customer service to all hotel guests throughout their stay.
03/01/2022: Amarillo, TX
Concierges use customer service skills to anticipate and meet guests’ needs.
01/18/2022: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Concierge jobs
Concierge should reflect a familiarity with how businesses operate.
02/18/2022: Santa Cruz, CA
Concierges must be approachable, empathetic, diplomatic, even-keeled, patient, and discreet.
01/10/2022: Saint Petersburg, FL
A great Concierge doesn’t care how much money they have or how they look, they provide the same quality of service to all their guests.
02/02/2022: Stamford, CT
A great Concierge will tailor every aspect of their guest’s or client’s request down to the last detail.
12/12/2021: Detroit, MI
A concierge should also have extensive knowledge about the local area, perhaps even building relationships with managers at top restaurants so they can secure hard-to-get reservations.
12/15/2021: Brownsville, TX
Step 3: View the best colleges and universities for Concierge.