11 Patient Registration Representative Jobs in Raleigh, NC
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Associated Urologists of North Carolina, PA is Hiring a Patient Registration Representative Near Raleigh, NC
Essential Job Responsibilities:
- Greet visitors courteously and assist them as appropriate (in person or on the phone depending on clinic location).
- Greet patients making eye contact and extending a verbal greeting as they enter the clinic or approach the registration and/or check-out counter.
- Assure that all demographic information, including insurance, is correct and complete as it appears in NextGen. Enter any corrections into the system. If the patient’s medical history is not in Urochart, give the patient an abbreviated history form to complete and take to the nurse/medical assistant (MA).
- Check for referral/authorization as needed. Request, receive and post co-payments from the patient during check-in process. Request, receive and posts co-insurance and deductibles during check-out process.
- Prepare patient charts for clinical staff. Check the patient in via NextGen for all scheduled appointments.
- Instruct patient regarding any required lab specimens.
- Interact with and direct visitors by contacting the appropriate staff member as needed.
- Balance individual cash drawer following policy and procedure on a daily basis.
- Assist with other operational duties as requested depending on location, patient flow, and staffing. Requests may include scanning/filing medical records and entering lab charges. May also be asked to room patients occasionally (non-essential).
Education Requirements: High School diploma.
Experience Required: Minimum ofone year experience in medical office reception or registration in a multi-physician environment. Minimum of one year customer service experience.
Other Requirements: Attire is business casual.
Performance Requirements (Knowledge, Skills & Abilities):
Knowledge:
- Knowledge of medical and insurance terminology, specifically collecting co-pays & co-insurance and of the services provided by the practice;
- Knowledge of basic math skills;
- Good command of English language. Knowledge of Spanish is a plus.
Skills in:
- Establishing and maintaining effective working relationships with other employees, patients, organizations, and the public; and
- Handling large patient volumes, registering patients for multiple physicians, and working under pressure.
Ability:
- Ability to communicate in writing, over the telephone, and in person with office staff and patients.
- Ability to recognize, evaluate, solve problems, and correct errors.
- Ability to multi-task and stay focused on the immediate task.
- Ability to interact with patients, medical and administrative staff, and the public effectively.
- Elicits appropriate information to route calls and assist persons with their needs.
- Prevents, calms, or defuses irate or upset patients by working with them to identify concerns and find assistance for them.
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, scanners, telephones, etc.
Work Environment: Position is in a well-lighted, temperature-controlled office environment.
Mental/Physical Requirements: Daily activity is 80 percent sitting and 20 percent walking or standing. Requires corrected vision and hearing to normal range.
Job Summary
Full Time
$35k-43k (estimate)
03/28/2024
04/02/2024
The job skills required for Patient Registration Representative include Customer Service, Eye Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Registration Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Registration Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Registration Representative positions, which can be used as a reference in future career path planning. As a Patient Registration Representative, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Registration Representative. You can explore the career advancement for a Patient Registration Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Registration Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Registration Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Registration Representative job description and responsibilities
Patient registration representatives greet patients and help them fill out paperwork when they arrive at a hospital or other health care facility.
02/20/2022: Seattle, WA
Refer patients to other local social service agencies as needed and when appropriate.
03/23/2022: Concord, NH
Explaine forms and secured all patient signatures for required documents.
03/14/2022: Tallahassee, FL
Explaine policies, procedures, or services to patients using medical or administrative knowledge.
01/21/2022: Schenectady, NY
Explain processes and form to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required.
01/26/2022: Fort Lauderdale, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Registration Representative jobs
Form should be filled out during or just after patient registration.
02/25/2022: Sacramento, CA
Access the PhilHealth Electronic Registration System.
04/16/2022: Ogden, UT
Fill out the PhilHealth online registration form.
01/21/2022: Modesto, CA
PhilHealth registration via email.
04/03/2022: Springfield, OR
Maintain all medical records for patients as per required guidelines.
01/30/2022: Fairbanks, AK
Step 3: View the best colleges and universities for Patient Registration Representative.
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