Responsibilities include but are not limited to:

• Answer incoming phone calls and respond to caller inquiries or route calls as appropriate.
• Maintain calendars, files, and set up meetings as needed.
• Administrative functions such as making copies, sending faxes, filing, mailings, etc.
• Interact with homeowners/clients via phone and written correspondence, providing routine information and responding to routine inquiries and requests.
• Analyze situations, identify problems, and recommend solutions.
• Meet tight time constraints and deadlines.
• Demonstrate consistently positive customer service skills focused on client retention.
• Maintain office supplies by checking inventory and order items if needed.
• Respond to questions and requests for information in a timely manner.
• Maintain an organized filing system of paper and electronic documents.
• Develop and sustain a level of professionalism among staff and clientele.
• Organize office and assist associates in ways that optimize procedures.
• Create and update records ensuring accuracy and validity of information.
• Provide coverage for other team members while on vacation as needed.
• Work collaboratively on various projects and goals.
• Other duties as required.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person