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This role is responsible for enhancing operational efficiency and increasing productivity and overall performance within Patient Solutions and other parts of the company via historical reporting, live queue monitoring, workforce management solutions and understanding overall workload for an associate, team, department and/or organization. Within this role, the Workforce Operations Analyst serves customers by identifying, analyzing, and developing enhancements in real time visibility, reporting, productivity, efficiency, internal team relationships and customer service. The Workforce Operations Analyst regularly provides valuable insights and support to the department supervisors, managers, and director to effectively maintain program operations and goals.
Full Time
Pharmaceutical
$72k-95k (estimate)
03/07/2024
05/16/2024
assistrx.com
ORLANDO, FL
100 - 200
2009
Private
JEFF SPAFFORD
$5M - $10M
Pharmaceutical
Assistrx designs and develops technology solutions for the specialty pharmaceutical industry.