Company Overview
Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve - inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.
Business Manager
This position is responsible for assisting the property manager with all aspects of occupancy on the property, rent collections, and the day-to-day administrative operations of the property. Responsibilities include ensuring vendor compliance, assigning purchase orders, processing invoices, preparing bank deposits, collecting rent, maintaining resident ledgers, processing bond paperwork, final statements for move-out, and retaining current tenants through renewal efforts.
Essential Duties & Responsibilities

• Oversee property occupancy, including available leasing vacancies, renewing existing households, walking households with delinquent rent, planning for collections or eviction, and accurately documenting skips.
• Oversee, approve, and prepare all lease-related paperwork accurately and timely. Must be able to communicate and explain all lease documents to new and existing residents. Ensure all documents are completed before the resident's move-in. For the collection, posting, and deposit of rent payments. As required, assist with all daily, weekly, and monthly financial, leasing, and bond reports.
• Work with Property Manager to direct the efforts of the on-site staff to ensure apartments are ready for move-in and are maintained satisfactorily.
• Oversee and maintain high company customer service standards. Respond to resident requests and work with residents to minimize and resolve resident problems and complaints. Follow through to ensure issues are resolved.
• Oversee and maintain prospect, traffic, and leasing data. Oversee and input the necessary data for property operations and leasing in the computer.
• Oversee and follow established policies and procedures regarding the qualifications, screening, and acceptance of applicants for residency.
• Oversee and follow the property lease renewal program. Maximize resident renewals.
• Assist the Property Manager in reviewing email and phone inquiries and ensure they are directed to the appropriate staff member. This includes checking the property email box, voicemails, and answering service.
• Maintain vendor data, purchase orders, invoices, and utility logs, and respond to vendor questions regarding payment status and processing.
• Participate in company training classes and meetings as required.
• Special projects or additional duties assigned by a supervisor that is essential for the property's operations.
• Identifies and reports any problem which could be a hazard or potentially dangerous for residents, staff, guests, and the public. This includes the condition of pool gates, fencing, lighting, trip hazards, etc.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.