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18 Guest Services Representative Jobs in Albuquerque, NM

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Sandia Area Federal Credit Union
Albuquerque, NM | Full Time
$32k-39k (estimate)
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ASM Global
Albuquerque, NM | Full Time
$29k-37k (estimate)
5 Days Ago
ASM Global-SMG
Albuquerque, NM | Part Time
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Guest Services Representative
ASM Global Albuquerque, NM
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$29k-37k (estimate)
Full Time 5 Days Ago
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ASM Global is Hiring a Guest Services Representative Near Albuquerque, NM

Essential Duties and Responsibilities

Patrol assigned locations, stationary and mobile.

Conducts routine property walk through, lock and unlock facility doors, as directed.

Works independently, judges and assesses situations for immediate response.

Secures property from damage, theft and vandalism.

Courteously investigates persons who are suspicious or out of place.

Respond to emergencies, incidents, accidents and request for service as required.

Maintain records, logs, databases, filing systems, and other necessary records/forms

Performs duties in the control center as assigned; dispatch security via radio; answer telephones; monitor surveillance cameras; maintain 24 hour incident log; notify chain of command in matters of serious nature.

Courteously answer questions and gives direction to Convention Center guests.

Attend to the Convention Center Parking Garage:

Assist patrons with parking and automated system

Maintain order in parking lot

Assure patrons park in designated spots

Control traffic that enters/exits the garage

Collect parking fees

Ability to work with minimal supervision.

Must have the ability to work harmoniously in a team setting exhibiting excellent customer service to fellow workers, guests, clients and the community.

Personal and professional initiative, enthusiasm, and dedication to excellence in wide ranging services to the centers clients and their customer

Intermediate computer skills (i.e.: Microsoft Office suite).

Requires ability to work flexible hours, and potential to cover for other shifts in addition to normal working hours.

Additional Job Description

Additional Job Description

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exposure to the potential adverse weather conditions; duties involve both indoors and outdoors working environment.

Ability to stand and walk throughout the duration of an assigned shift.

Ability to lift a minimum of 25 pounds assisted with lifting devices, (i.e.: cart, dolly)

Job Summary

JOB TYPE

Full Time

SALARY

$29k-37k (estimate)

POST DATE

05/03/2024

EXPIRATION DATE

05/18/2024

WEBSITE

asmglobal.com

HEADQUARTERS

NORTH LITTLE ROCK, AR

SIZE

50 - 100

FOUNDED

2013

CEO

MICHAEL MARION

REVENUE

<$5M

Related Companies
About ASM Global

ASM GLOBAL - IMAGINE THE EXPERIENCE We are excited to announce that AEG Facilities and SMG have officially combined to form ASM Global. ASM Global will have a portfolio of more than 300 of the worlds most prestigious convention and exhibition centers, arenas, stadiums and performing arts venues. Imagine an opportunity exponentially greater than each of us alone. We brought together two industry leaders AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in venue management, marketing and other services to create ASM Global. Together, we are establish...ing a new benchmark of excellence in managing live experiences, from convention and exhibition centers to world-renowned live entertainment, sports and special-event venues. Combining our expertise to deliver increased value and enhanced capabilities to municipalities, venue and team owners, content creators and event organizers worldwide, all in service of creating amazing experiences and life-long memories. As the worlds most trusted venue manager, we have global reach that is unmatched in our industry. Our expertise and experience tailor all the resources we have accumulated to deliver the localized solutions that create the places where communities come together, celebrate and thrive. More
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The following is the career advancement route for Guest Services Representative positions, which can be used as a reference in future career path planning. As a Guest Services Representative, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Representative. You can explore the career advancement for a Guest Services Representative below and select your interested title to get hiring information.

ASM Global-SMG
Part Time
$31k-40k (estimate)
4 Months Ago
Bosque Brewing Co.
Full Time
$30k-39k (estimate)
6 Days Ago
Heading Home Inc
Full Time
$32k-40k (estimate)
2 Months Ago

If you are interested in becoming a Guest Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Services Representative job description and responsibilities

Accepts payment, makes change and presents departing guest checkout statements.

02/11/2022: Biloxi, MS

Consistently delivers high-quality guest experiences with a focus on building guest relations and exceeding guests expectations.

03/07/2022: Wichita Falls, TX

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/26/2022: Little Rock, AR

Verifying guest details upon arrival and allocating guest rooms.

03/17/2022: Lorain, OH

The Guest Services Representative represents the hotel to the guest throughout all stages of the guest's stay.

01/03/2022: Boulder, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Services Representative jobs

The Guest Services Representative will ensure the guests have a great experience.

01/27/2022: New York, NY

A guest service representative generally needs to have excellent communication skills.

12/31/2021: Lafayette, LA

Listen, understand and take action.

01/18/2022: Chico, CA

Measure and analyse customer feedback.

02/22/2022: Canton, OH

They also do greetings upon arrival of the guest and making them feel welcomed

02/17/2022: Santa Maria, CA

Step 3: View the best colleges and universities for Guest Services Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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