Medical Front office Receptionist/Front office Float

Job Responsibilities:

• Serves patients by greeting and helping them, and maintaining records and accounts.
• Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
• Optimizes patients’ satisfaction and provider time.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival compared to schedule, and reminding providers of service delays.
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Maintains operations by following policies and procedures, reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Medical Receptionist Skills:

• Multi-tasking
• Flexibility
• Telephone skills
• Customer service
• Time management
• Organization
• Attention to detail
• Professionalism
• Quality focus

Education, Experience, and Licensing Requirements:

• High School diploma or equivalent
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred
• Bilingual

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely

• No

Travel:

• Must be willing to travel between Surgical Centers. (Tempe/Phoenix)

Job Types: Full-time, Part-time

Benefits:

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person