At Western Vascular Institute we are looking for a Front Office Coordinator to assist with patients Check In Outs. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, appointment scheduling and patient services (Insurance Referral process). As a Front Office Coordinator, you should combine a pleasant personality with a dynamic professional attitude. Our ideal candidate has a solid customer service approach and can work efficiently in a fast paced environment with the ability to multi-task. Ultimately, you should be able to ensure our front desk provides professional and compassionate service to our patients.

Responsibilities

• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
• Greet patients to ensure timely and accurate customer service
• Patient registration
• Answering telephones
• Fax filling
• Electronic chart preparation scheduling
• Collection of copays
• Ensure company’s policies and security requirements are met

Skills Experience

• Work experience as a Front Desk Coordinator is preferred
• Vascular experience is not required but is a HUGE PLUS
• EMR Knowledge - Centricity, Medstreaming & NextGen
• Task oriented
• Must be a self-starter dependable
• Hands on experience with office machines (e.g. fax machines and printers)
• Thorough knowledge experience in customer service
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• High School diploma; additional certification(s) is a plus.
• Must be fluent in both English Spanish