The Runner is responsible for assisting the restaurant team of servers and managers with delivering food and beverage to guests as required. They maintain the cleanliness of the expo line, organize the tickets, and communicate effectively with the culinary team. 

KEY RESPONSIBILITIES

• Assist with clearing all tables

• Maintain a clean front and back of house area

• Complete knowledge of our menus and drop lines

• Deliver all food and beverage as requested following our standards of service

• Always maintain the highest level of cleanliness and hygiene standards

• Complete understanding of allergens and SOPs regarding the handling of guest’s allergies

• Polish and stock equipment for operation (silverware, linens & glassware)

• Constant checking, cleaning and maintenance of all Food & Beverage areas

• Replenish side stations throughout service

• Deliver food from kitchen to floor efficiently

• Describe food items presented to guests when necessary

• Serve as the liaison between the service staff and kitchen regarding all food information and special requests

• Work closely with servers and kitchen on the timing of food

• Setting up and closing the expedition station in the kitchen

• Assist in setting up tables properly

• Complete all side work duties per SOPs, including pre-shift, post-shift, daily, weekly and monthly duties

• Always be presentable in uniform, in compliance with outlet standards and punctual

• Ability to work a flexible schedule and late hours when necessary

• All other responsibilities assigned by Management

REQUIRED EXPERIENCE AND QUALIFICATIONS

• Willing to work a flexible schedule and holidays

• Positive, engaging, and energetic personality 

• Able to be organized, manage time wisely and work with little to no direct supervision 

• Very high attention to detail and extensive service knowledge

• Sensitive to cultural nuances 

• Excellent communication skills, both written and verbal in English

• Able to handle a multitude of tasks in an intense, fast paced environment

• Ability to maintain a clean and professional appearance as per company policies

• Ability to stand for extended periods of time

• Multi-lingual is a plus

• TIPS certified preferred