Description

Responsibilities:

- Greet and check-in patients, ensuring a positive and welcoming experience

- Schedule and confirm patient appointments, both in-person and over the phone

- Collect and update patient information, including medical history and insurance details

- Assist with medical administrative support tasks, such as filing, faxing, and scanning documents

- Use medical terminology to accurately document patient symptoms, diagnoses, and treatments

- Code and submit insurance claims for reimbursement

- Perform basic patient care tasks, such as taking vital signs and preparing patients for examinations

- Assist with X-ray procedures as needed

- Provide excellent patient service by addressing inquiries, concerns, and requests in a timely manner

Requirements

Qualifications:

- High school diploma or equivalent required; additional education in medical administration is a plus

- Proficiency in medical terminology and administrative support tasks

- Knowledge of coding procedures for insurance claims submission

- Experience with inhale software or similar electronic health record systems preferred

- Basic life support certification is a plus

- Strong attention to detail and organizational skills

- Excellent communication and interpersonal skills to interact with patients and healthcare professionals

- Ability to maintain confidentiality of patient information

- Anatomy knowledge is beneficial for understanding medical procedures