REI and Home Inspection Specialist - Special OperationsJob Summary:The REI Specialist will work with Home Inspection companies, Home Builders, and Property Management companies to process inspection requests. They will serve as a liaison between these companies and our service centers, ensuring timely handling of requests and maintaining relationships with internal and external customers.

Job Responsibilities:• Receive and process initial inspection and service requests.• Enter all necessary information into our computer operating system.• Ensure requests are handled promptly by the correct service center.• Track inspection requests and ensure they are assigned to appropriate field personnel.• Work in Vendor Portal systems to enter invoice information and process requests.• Create and maintain protocol templates for new and current companies.• Generate AR reports for our corporate partners.• Handle questions or concerns from vendors regarding inspections, services, and AR reports.• Make follow-up calls to customers for new business and prepare required paperwork.

Required Qualifications and Experience:• Customer service oriented/Inside Sales experience• Excellent verbal and written communication skills• Familiarity with general office equipment such as fax, copier, and multi-line telephone system• Basic proficiency in Microsoft Outlook, Word, and Excel• Ability to propose and sell Arrow services to individual customers and create leads for Home Evaluators per Arrow company guidelines.• Ability to pass and maintain any state regulatory agency required licensing/certification exams.

Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.