49 Customer Service Representative (FT) Jobs in Bloomington, IN
Arlington Heights Veterinary Hospital is Hiring a Customer Service Representative (FT) Near Bloomington, IN
- Food: Frequent “lunch on us” including monthly birthday celebrations.
- Amusement: This field of work can be stressful but we are always trying to have fun and enjoy our day at Arlington!
- Team Fun: Get togethers outside of the office for fun team building activities.
- Family Discount: When you join our team at Arlington Heights, you join our family and will receive a 50% discount for all of your own pets’ needs.
- Education: Completed at least a high school education and looking to possibly further your education down the road.
- Compassion: You must truly love animals and want to do whatever it takes to give the pet the best possible care.
- Mover & Shaker: A willingness to start and end every day knowing you gave your all.
- Partnership: This position requires teamwork not autonomy. You still need to be self-motivated but realize we work as a team at Arlington Heights.
- Answers client inquiries about basic animal care and routine procedures.
- Educate clients on over-the-counter products such as shampoos and nutraceuticals; have full knowledge of heartworm and external parasite preventives and able to promote client education and sales.
- Guide client to make appropriate decisions regarding optimum pet care.
- Admit patients and handle medical record entries accurately.
- Handle client/patient transfers with ease.
- Prepare client invoices for services performed.
- Accurately handle payment transactions.
- Accurately and empathetically communicate estimates/treatment plans to clients.
- Bond with clients during interactions.
- Keep the front desk a positive area even during long client wait times.
- Work to maintain an effective veterinarian appointment schedule; screening emergencies and prioritizing cases that need to be seen.
- Maintain positive, cooperative relationships with other employees.
- Display tact and respect with team members even when busy or hectic.
- Feel and express a genuine liking for animals and their owners and for working in the animal care field.
- Conduct oneself in a confident and professional manner with clients even when situations are stressful and/or focused on individual tasks.
- Deal intelligibly, pleasantly and efficiently with clients, often doing several things at one time.
- Greet clients with poise and natural effort.
- Outline costs and fees in a positive light while supporting hospital payment policies.
- Turn prospective clients (phone-shoppers) into clients through relationship building and bonding.
- Handle client correspondence including procedure reminders, thank you cards, welcome cards, sympathy arrangements and cards, and A/R statements.
Job Summary
Full Time
Hospital
$29k-39k (estimate)
02/19/2023
06/11/2024
arlingtonheightsveterinaryhospital.com
BLOOMINGTON, IN
25 - 50
Private
DALE MILLER
<$5M
Hospital
Related Companies
The job skills required for Customer Service Representative (FT) include Customer Service, CSR, Cash Handling, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (FT) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (FT), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (FT). You can explore the career advancement for a Customer Service Representative (FT) below and select your interested title to get hiring information.
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