JOB
Arlington County's Department of Human Services (DHS) Aging and Disability Services Division (ADSD) has a unique opportunity for an Administrative Assistant to join a dynamic and innovative team of professionals representing core administrative responsibilities. This position will provide administrative support to all ADSD programs and report directly to the Quality Assurance and Administrative Management Supervisor. The Assistant serves a vital role in the support of the customer service experience and day-to-day operations using the CARES (Communication, Awareness, Responsiveness, Empowerment and Solutions) model of service delivery to the division and affiliated committees.Specific Duties include: Serving as the primary support for the Developmental Services (DS) program;Assisting with managing the Division's Learning Management System (LMS) for employees;Collecting and entering confidential data into various systems of record;Conducting reviews to ensure accuracy and timeliness of reports;Participating with the update of the Division's websites, SharePoint sites, marketing materials, and other outreach resources;Providing support for meetings, audits, projects, and special events;Supporting the recruitment process and onboarding/offboarding of employees, contractors, volunteers and interns;Creating documents using MS Office Suite, Canva or similar for outreach and marketing materials; andManaging mailroom functions which includes incoming/outgoing mail, printers, fax machines, and supplies.The ideal candidate will be able to work collaboratively as part of a team as well as independently and maintain effective working relationships with employees of all levels; and should possess considerable experience performing administrative support practices, experience using the latest technology and software, customer service, experience working with a diverse workforce and have strong written and verbal communication skills. Self-motivation, attention to detail, organization, and project management skills are essential for success in this position.Arlington County DHS is committed to delivering client services in an effective, equitable, respectful, and trauma-informed manner. Our staff is dedicated to ensuring our clients are approached, engaged and cared for in ways that demonstrate competency, sensitivity and awareness of factors which impact the client experience including but not limited to: cultural identity, gender, racial, and ethnic diversity, religious/spiritual ascription, physical capability, cognitive and literacy levels, sexual orientation, and linguistic needs.
EXAMPLE OF DUTIES
Minimum: Education: Completion of the requirements for graduation from a standard senior high school or vocational school, a GED certificate, or the equivalent; plusExperience: Some experience providing administrative support.Substitution: Successful completion of college coursework from an accredited college or university may be substituted for the experience requirement.Desirables: Preference may be given to candidates with experience in one or more of the following: Providing support in a human services environment;Entering, retrieving and collecting data, and running reports from electronic tracking systems in a human services setting;Microsoft Office 365 (Excel, Word, Power Point); and/orCanva or similar.
SUPPLEMENTAL INFORMATION
The pay ranges listed above are effective June 30, 2024.Work Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday with options for a flexible work schedule and some telework based on business needs.The official title of this position is Administrative Assistant A.Your responses to the supplemental questionnaire are considered part of the selection process. Please do not enter "see resume" as a response to the questions. Each section of the application must be completed. A resume may be attached; however, it will not substitute for the completed application. Incomplete applications will not be considered.#LI-Hybrid