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Customer Operations Professional II
Arizona Tucson, AZ
$75k-99k (estimate)
Full Time 1 Month Ago
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Arizona is Hiring a Customer Operations Professional II Near Tucson, AZ

  • Manages the day-to-day operations of the Meal Plan office, including the coordination and preparation of unit's financial reports and accuracy of plan accounts including departmental, conference and student meal plans.
  • Ensures the accuracy of each day's cashiering activity by confirming proper categorization and plans purchased.
  • Analyze financial data to forecast departmental resource needs. 
  • Manages and controls expenditures in accordance with budgets; approve requests for supplies and services and other purchases. 
  • Assist the Assistant Director and Manager with review and approval of plan exceptions.
  • Research and resolves policy/operational discrepancies according to office and university policy. 
  • Assists Assistant Director and Manager with operational decision making based in knowledge and operation of university systems and department tools. 
  • Acts as a subject matter expert on platforms/programs used by the Meal Plan office. 
  • Provide valuable input on budget-related items ensuring decision adherence to ABOR, Provost, and University fiscal policies. 
  • Coordinates and participates in internal audits to ensure accuracy and compliance with University Financial policies.
  • Communicates with internal departments, university colleagues, faculty, staff, and students.
  • Communicates with ABOR, Office of the Provost, and Bursars Office regarding policies. External communication with other University entities regarding Meal Plans.
  • Coordinates meal plan programs for conferences and events.
  • Evaluates on-going events, and recommends improvements as needed. 
  • Coordinates and performs day-to-day operational activities for projects that may include administration, compliance, communications and outreach and other activities. 
  • Supports Assistant Director in the facilitation of education on meal plans. 
  • Analyzes information for use in fund allocation, purchase patterns, and forecasting revenue.

Knowledge, Skills, and Abilities:

  • Understanding of business financial transactions and reconciliation of funds.
  • Ability to communicate effectively with diverse groups/individuals.
  • Ability to problem solve and develop solutions in novel situations.
  • Excellent attention to detail.

Job Summary

JOB TYPE

Full Time

SALARY

$75k-99k (estimate)

POST DATE

04/20/2024

EXPIRATION DATE

06/18/2024

WEBSITE

arizonacorporatecoach.com

HEADQUARTERS

Phoenix, AZ

SIZE

<25

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