Primary Responsibilities. General Customer Support. As necessary, refer customer to the correct internal professional to ensure the most effective escalation, transfer, or reassignment path, achieving resolution and customer satisfaction. Service Scheduling and Processing. Monitor & respond to customer requests ensuring effective communication. Process requests for equipment service. Schedule regular maintenance and record all event activities in...
Primary Responsibilities. General Customer Support. As necessary, refer customer to the correct internal professional to ensure the most effective escalation, transfer, or reassignment path, achieving resolution and customer satisfaction. Service Scheduling and Processing. Monitor & respond to customer requests ensuring effective communication. Process requests for equipment service. Schedule regular maintenance and record all event activities in...
Primary Responsibilities. General Customer Support. As necessary, refer customer to the correct internal professional to ensure the most effective escalation, transfer, or reassignment path, achieving resolution and customer satisfaction. Service Scheduling and Processing. Monitor & respond to customer requests ensuring effective communication. Process requests for equipment service. Schedule regular maintenance and record all event activities in...
Primary Responsibilities. General Customer Support. As necessary, refer customer to the correct internal professional to ensure the most effective escalation, transfer, or reassignment path, achieving resolution and customer satisfaction. Service Scheduling and Processing. Monitor & respond to customer requests ensuring effective communication. Process requests for equipment service. Schedule regular maintenance and record all event activities in...
Primary Responsibilities. General Customer Support. As necessary, refer customer to the correct internal professional to ensure the most effective escalation, transfer, or reassignment path, achieving resolution and customer satisfaction. Service Scheduling and Processing. Monitor & respond to customer requests ensuring effective communication. Process requests for equipment service. Schedule regular maintenance and record all event activities in...
