About the Role The Customer Operations team coordinates efforts among all internal groups to ensure we are aligned with our customer’s needs and can deliver on our commitments with the highest level of excellence and integrity. This role requires strong operational and order management skills, exceptional abilities in customer communication, advanced data analysis and problem-solving techniques, and a creative and inquisitive nature to identify o...
About the team The Customer Operations team at StreetEasy provides critical operational support for the Customer Operations Organization with a focus on establishing operational excellence and process improvement. The team acts as the key analytical branch for the operational areas they support, and are the central drivers of data collection, insights, and improvements. The team is also the administrative owner of key CRM systems, provides projec...
Job Description. Job Description. IFCO BilingualCustomer Operations Analyst. Position Purpose. The Bilingual (Spanish) Customer Operations Analyst is the front-line communicator, serving as a link between all internal departments and our customers to ensure world-class customer service and proactive asset management. Major/Key Accountabilities. Customer Service Excellence 40%. Develop deep relationships with key customers by gaining a comprehensi...
