1 Customer Care Representative Job in Southern CA, CA
Aries Technology is Hiring a Customer Care Representative Near Southern CA, CA
Description
Position Purpose
The purpose of this position is to oversee the overall smooth running of each individual casino by displaying professionalism to each individual they come into contact with.
Position Responsibilities
CCR’s are responsible for the reporting of daily communication with each casino, training all necessary casino staff and entertaining customers in the casino environment.
Specific Accountabilities
- Conduct training for casino staff and management pertaining to equipment functionality and system operations.
- Conduct network events, such as rollouts of new games and promotional activities.
- Provide weekly written and oral reports pertaining to communication with casino in a professional and analytical manner.
- Provide CR Supervisor accurate and up to date unit counts of each casino in a timely manner.
Requirements
Required Knowledge, Skills & Abilities
- Demonstrate proficiency with MS Suite of desktop operations (especially Word and Excel).
- Demonstrate ability to multitask in a fast paced, high tech environment with little supervision.
- Demonstrate ability to establish and maintain effective working relationships.
Experience & Education
1. High School diploma (or equivalent).
2. Experience in the gaming industry is a plus
Other Requirements
- Successful candidate must be 25 years of age to meet Gaming Requirements
- Must be able to travel 75% of time
- Have and maintain a current drivers license
- Must be able to obtain and maintain a facility gaming license
- Must have a clear back ground record
Job Summary
Full Time
$43k-54k (estimate)
03/20/2024
05/19/2024
aries.net
Tempe, AZ
50 - 100
Related Companies
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.
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