14 desktop support tech Jobs in tulsa, ok
CAP Tulsa is Hiring a Tech Support Analyst I Near Tulsa, OK
| Position: Tech Support Analyst I | ||
| ||
| Job Id: 677 | ||
| # of Openings: 1 | ||
| Job Summary: Position is responsible for providing user support and customer service on company-supported computer systems, software, and hardware. Duties include responding to requests for technical support, resolving routine problems, assigning and escalating issues to resolve user problems, reporting on issue status and metrics, and ensuring timely resolution of issues. Maintains strong working relationships with the Information Technology team and with other teams within CAP Tulsa to successfully execute job duties. Makes non-routine choices within established precedent, considering objectives, under limited supervision. Performs intermediate troubleshooting or analysis; problems require interpretation of data using generally prescribed procedures. Frequent interaction to provide basic information and/or occasional interaction requiring detailed procedural explanations or technical responses. Responsibilities/Essential Functions:
Required Education/Experience
Knowledge/Skills/Abilities
WORK LOCATION In-person work and collaboration are requirements for this position. Employees are expected to physically report to the assigned work site as scheduled by supervisor. At the agency's discretion, this position may be allowed to engage in remote work for specified periods of time or a determined percentage of work schedule; however, this is not guaranteed. Temporary remote workdays may be approved for circumstances such as, but not limited to, inclement weather, special projects, or travel. These arrangements are approved on an as-needed basis, with no expectation of ongoing continuance. All remote work arrangements are made on a case-by-case basis, focusing first on the business needs of the organization. Essential Physical & Mental Requirements Work is a normal office environment. Employees are subject to standing, stooping, walking, lifting, and carrying objects throughout daily job performance. Intermittent effort involving lifting of amounts between 5 and 25 pounds required. Work requires moderate attention to detail and deadlines between 15% and 45% of the time. Driving is required intermittently, with exposure to normal traffic hazards. | ||
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Job Summary
Full Time
$71k-88k (estimate)
05/01/2024
05/20/2024
captulsa.org
TULSA, OK
500 - 1,000
1998
$50M - $200M
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About CAP Tulsa
CAP Tulsa, a community action agency, is focused on interrupting the cycle of poverty. We provide high-quality early education services for young children, as well as a range of supportive services designed to improve the economic status of their parents. CAP Tulsa is the largest anti-poverty agency in Oklahoma. We believe every family and every child deserves the same opportunity for success. This is achieved by empowering low-income families with the education and tools they need to break the cycle of poverty. CAP Tulsa provides the support and guidance with early childhood education and com ...
prehensive enrichment programs for the entire family. CAP Tulsa specifically focuses on a two generation approach that aims not only to prepare young children for future success in school, but also their parents through programs designed to increase parenting skills, employability and earning potential. CAP Tulsa serves more than 2,000 of Tulsa's low-income children in 13 early childhood centers across the county. CAP employs more than 500 staff members and coordinates the work of hundreds of volunteers. CAP services reach some 23,000 low-income families of Tulsa County, helping families move another year closer to the goal of raising kids who will never again have to live in poverty. We encourage your feedback and comments on our page, but please note that any offensive language or information that violates privacy policies will be removed.
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