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Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys interacting with people and has excellent communication skills. Responsibilities: - Handle inbound and outbound calls to assist customers with inquiries, orders, and concerns - Provide accurate and timely information to customers regarding products, services, and promotions - Perform data entry tasks to update customer records and maintain accurate information - Communicate effectively with customers to understand their needs and provide appropriate solutions - Analyze customer feedback and identify areas for improvement in order to enhance the customer experience - Upsell products or services to customers based on their needs and preferences - Meet or exceed sales targets by effectively promoting products or services Experience: - Previous experience in customer service or a related field is preferred - Excellent verbal and written communication skills in English - Proficiency in data entry and computer skills - Sales experience is a plus - Bilingual or multilingual abilities, particularly in Spanish, are highly desirable We offer competitive pay and benefits packages, including: - Health insurance - Retirement plan options - Paid time off If you are a dedicated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Customer Service Representative!
Job Type: Part-time
Pay: $12.96 - $13.60 per hour
Expected hours: 25 – 32 per week
Benefits:
Experience level:
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Weekly day range:
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Work Location: In person
Part Time
$36k-45k (estimate)
05/08/2024
05/14/2024
The job skills required for Customer Service Representative include Customer Service, Written Communication, Data Entry, Communicates Effectively, Promotion, Retirement Plans, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.