Responsibilities:

• Assignment of loads to carriers utilizing a web-based Transportation Management System
• Appoint pickup time
• Coordinators must meet customer needs and are responsible for supporting Customer Service requests, and they often need quick responses in a dynamic fast-paced office Environment
• Ensure all loads are picked up and delivered on time
• Prepare daily reports on shipment activity including volumes and shipment failures
• Negotiate spot rates and prepare rate confirmations as needed
• Perform daily audits on freight rates
• Work closely in cross functional teams with customer support and loading as a representative for the Logistics department
• Process Carrier Claims and follow up on collections
• Other duties, as assigned

Qualifications:

• High School Diploma or GED preferred
• PC literate to include Microsoft Office products such as Word, Excel, and Outlook
• 2 to 4 years’ experience in dispatching,
• Excellent verbal and written communication skills
• Professional email and phone etiquette
• Strong problem solving and analytical skills
• Ability to multitask
• Ability to function in a team environment – problem solving is done through in a Collaborative manner with input from Customer Service and Logistics to reach Conclusions; also seeking further direction from management
• Must be focused with strong attention to detail, a sense of urgency and accuracy
• Must be self-motivated, display accountability and work with minimal supervision

Essential Functions:

• Exercises sound judgment in carrying out duties
• Manages multiple tasks in a fast paced environment
• Presents professional and personable image with a positive attitude
• Proficient oral and written skills
• Must be able to sit for prolonged periods of time. Must have manual dexterity needed to type on a computer keyboard.
• Continual hand/wrist motion is required to operate computers and office machinery
• Must be able to read papers and reports without assistance
• The ability to bend, stoop, and twist is required for filing
• Occasional lifting of up to 25 pounds
• Must possess a valid drivers license
• Occasional travel by plane and/or automobile may be required to perform some tasks such as meeting with carriers or plant personnel

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Dispatching: 2 years (Required)
• Manufacturing: 2 years (Preferred)
• Freight Brokerage: 2 years (Required)

Work Location: In person