Job Title: Program Manager (Omni Convenience, Partnership, Beauty Insider and Payments)

Client Location: San Francisco, CA - REMOTE PST

Salary/Pay Rate: $52.00-$57.00/hour

Duration: 3 months (may extend)

Job Description:

Your role... As our client's Program Manager, you will manage end-to-end execution of marketing programs, from strategic planning phases through creative execution and implementation. The Program Manager will report to the Senior Program Manager.

Responsibilities include:

• Drives end-to-end omni-channel marketing programs, across all online and offline channels (i.e., in-store, print, direct mail, digital, video, and social media)

• Creates and publishes comprehensive schedules and sets interim milestone meetings, integrating traditional and digital media touch-points in the process. Clearly and actively communicates requirements, deliverables, timelines throughout program lifecycle

• Collaborates with Marketing, Creative, Visual Merchandising/Production, Channel/Vehicle partners, Merchandising, Store Design, Resourcing, and Delivery Management

• Closely partners upstream during strategic development with Marketing counterparts to ensure cross-functional milestones and timelines for brief development and project kickoffs are met

• Manages laterally with creative &/or agency partners on timely execution of all assets, inclusive of all derivatives, versions, and translations

• Ensures timely execution of all project assets to meet launch dates, and sees through hindsighting post campaign launch

• Manages day-to-day tasks of program planning and execution:

o Opens jobs and builds job folders with project info; updates as jobs evolve and maintains final program archive of job info

o Populates agendas for planning, kick-off, pre-pro, and review meetings

o Tracks schedules, updates reports and communicates program status to key stakeholders through weekly status meetings & hot sheets

o Ensures product delivery for photography is tracking to program schedule

o Identifies photo shoot needs across channels and partners with Creative and Content Production for photo shoot execution and retouching milestones

o Routes creative to marketing partners and ensures feedback is clear, actionable and received on time.

o Facilitates passing off all assets to Delivery Management/Production

o Ensures completion of all assets on the asset list and tracks final hand-offs, development, QA, and live dates

• Identifies program risks early on and provides mitigation strategies

• Monitors and advocates process; identifies gaps/improvements to work more efficiently

• Demonstrates ownership/investment in the work; has clear understanding of business goals

• Has a good understanding of budget and co-op funding; tracks budgets and facilitates conversation between Creative, Marketing and Production if/when costs impact design &/or budget

• May mentor one or more direct reports; establishing clear goals for upward career pathing

• Demonstrate our Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.

We would love to hear from you if you meet the following:

• 4-6 years’ project / account management experience; agency experience preferred

• Agility, flexibility, and ability to manage ambiguity in a constantly evolving team environment

• Effective relationship-building skills; ability to cultivate strong partnerships across functions to bring people together toward common goals and consensus

• Effective communication and presentation skills, both written and verbal; confidence in leading/influencing cross-functional team meetings to achieve results

• Exceptional organizational skills; detail-oriented

• Strong time-management skills; ability to troubleshoot issues, juggle multiple programs, and prioritize

• Excellent technical skills – MS Office (Outlook, Teams, Excel, Word, PowerPoint), Smartsheets, Box, Monday.com, Ziflow

Client Description:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium . More information on our awesome benefits !

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.