SUMMARY OF POSITION:

The Admin Support facilitates the efficient operation of the assigned department by performing a

variety of clerical and administrative tasks.

Duties & Responsibilities:

• Provide administrative support to various departments within the company, including operations, customer service, and management.
• Manage incoming calls, emails, and correspondence, and respond promptly to inquiries and requests.
• Scans documents to create electronic files for processing and routes each time-sensitive document to appropriate entities within prescribed timeframes for compliance (i.e., paysheets, weights and inventories to carriers, base packet submissions, invoices and supporting shipment documents, etc.).
• Appropriately files various shipment documents in a timely manner and maintains accurate, up-to-date, complete, and organized records in both electronic and hard-copy formats.
• Assembles and submits document packets required for dispatch, billing, and compliance purposes.
• Collaborate with team members to ensure timely completion of administrative tasks and projects.
• Contribute to the continuous improvement of administrative processes and systems to enhance efficiency and productivity.

Requirements:

• High school diploma or equivalent; additional education or certification in office administration or related field is a plus.
• At least 1 year of Administrative Assistant experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software applications.
• Excellent oral and written communication skills.
• Attention to detail and accuracy in data entry, record-keeping, and document preparation.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Flexibility to adapt to changing priorities and work schedules as needed.