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Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.
Technical Delivery Managers (TDMs) are responsible for two of our most important company objectives: (1) ensure our customers achieve remarkable business results through technology engagements and (2) drive customer growth through technology expertise, trusted advice, relationships, and, most importantly, demonstrated results. TDMs manage and deliver innovative solutions built on the Appian platform for our customers, overseeing all aspects of agile delivery for Appian led engagements, including risk management and impediment removal. TDMs also team closely with front-line sales reps to drive growth in strategic accounts and integrated deals. TDMs engage in all aspects of driving results and growth at strategic accounts, including: project management, account management, relationship building (both customers and partners), financial management, opportunity qualification, problem identification, project/use case definition, demand generation, services positioning, and account strategy. All of these activities are performed in partnership with Appian Sales, Appian Partners, and other members of the Customer Success team, including Customer Success Managers (CSMs).
To be successful in this role, you need:
Basic qualifications:
Full Time
Software & Cloud Computing
$72k-92k (estimate)
03/03/2024
07/02/2024
appian.com
TYSONS CORNER, VA
1,000 - 3,000
1999
MATTHEW CALKINS
$200M - $500M
Software & Cloud Computing
The job skills required for Technical Delivery Manager (Top Secret or Above Clearance) include Project Management, Customer Success, Consulting, Account Management, Agile, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Delivery Manager (Top Secret or Above Clearance). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Delivery Manager (Top Secret or Above Clearance). Select any job title you are interested in and start to search job requirements.