Are you great with kids of all ages? Can you follow procedures and work independently?

Do you stay calm & collected when multitasking and working with people to meet diverse needs?

Then come join the AKABA team and work in our Main Office & Therapy Center!

The Position:

AKABA LLC is rapidly growing and we have a need for a committed, reliable and strong Center Receptionist/Administrative Assistant to join our team. The ideal candidate for this position is excited to support clients and therapists in a professional environment. This candidate is a team player who takes initiative and is comfortable with both incoming and outgoing calls; assisting with client materials & center-based needs; organizing & managing documents, updating spreadsheets; and participating in the hiring & onboarding process.

Our Services:

AKABA LLC provides home, center, and community-based ABA services to children diagnosed with Autism throughout the Worcester County area. Our communicative and dynamic team is in need of a committed, reliable and strong Program Assistant- Therapist to support our therapists and clients in our Auburn, MA Center. 

This is a great position for someone who is experienced with administrative support, childcare and/or daycare, and has worked with individuals with disabilities.

This is position is Monday - Friday 12 PM - 7 PM and Saturday 10AM-4PM with a pay range of $21-$25 hour (DOE).

Qualifications:

• Ability to create a positive environment and assist with therapist & client needs at the center
• Friendly and positive attitude
• Excellent phone etiquette
• Excellent customer service skills are required
• Skilled at multi-tasking and possess an ability to prioritize a variety of responsibilities 
• Must be proficient with Microsoft Office Suite and Google Workspace 
• Must be comfortable with using and learning new technology
• Must have strong organizational and personal skills
• Creative approach to projects and process improvements
• Able to stay calm, collected and professional when situations are escalated

Responsibilities:

• Office reception functions (i.e. Coordinating walk-ins and managing hiring appointments)
• Maintain and coordinate patient care - ie. assist therapists when needed and build relationships with a variety of clients
• Handles phones calls in a professional and courteous manner
• Assists the HR and Marketing departments with their campaigns & efforts
• Communicates important information to employees and patients
• Participate in special projects to improve the center/facility and program services

Education and experience:

Associates Degree or Business Certificate is preferred

Two years of experience working in a professional setting is preferred
Prior administrative experience in a medical setting is highly preferred

This is position is Monday - Friday afternoons-evenings & Saturday mornings with a pay range of $21-25/hour.