You haven't searched anything yet.
Employer: Anritsu Company
Position: Software Support Engineer
Duties: Ensure that our systems function properly through software testing and ensure customers are using our systems correctly by providing technical support. Install, maintain, and support carrier acceptance test (CAT) systems, protocol conformance test (PCT) systems, and rapid test deployment (RTD) systems. Perform interoperability testing to ensure our systems can inter-operate with the users' systems to communicate and exchange data accurately, effectively, and consistently, and use the information that has been exchanged. Perform test case execution and debug with company products, prototypes, and commercial user equipment (UE) devices. Provide Tier 1 technical support to users for systems such as our ME7834LA Mobile Device test Platform and our 5G NR Mobile Device Test Platform ME7834NR that supports both PCT and CAT for UE manufacturers and test houses. Provide Tier 1 technical support to users for our MD8430 Signaling Tester that provides cutting-edge test capabilities. Analyze the users' needs and determine the technical solutions to meet those needs. Verify the users' hardware and software setup, manage the users' technical issues (e.g. software installation, reinstallation and uninstallation issues), perform log analysis to make sense out of computer-generated records, and deliver those technical solutions. Prioritize bug ("software defect") fixes and new features, review technical documentation, and monitor product release schedules. Prepare internal and external training materials and perform system set up for customers and lead customer-facing training sessions when required to ensure customers are using the systems correctly.
Education Required: Bachelor’s degree or foreign equivalent in Electrical Engineering, Telecommunications Engineering, or related field.
Experience Required: 2 years of experience as RF Engineer, LTE Test Engineer, Quality Analyst, or related occupation.
Special Requirements: Must have at least 1 year of prior work experience in each of the following:
Position permits telecommuting, applicant may reside anywhere in U.S and reports to Morgan Hill, CA.
Position requires 25% travel, fully reimbursed by employer.
Salary: $135,283 - $188,203 per year
Worksite: 490 Jarvis Drive, Morgan Hill, CA 95037
Full Time
Durable Manufacturing
$93k-128k (estimate)
03/15/2024
04/02/2024
LUTON, ENGLAND
25 - 50
1985
TAKESHI SHIMA
$5M - $10M
Durable Manufacturing
The job skills required for Software Support Engineer include Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Software Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Software Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Software Support Engineer positions, which can be used as a reference in future career path planning. As a Software Support Engineer, it can be promoted into senior positions as a Software Support Engineer III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Software Support Engineer. You can explore the career advancement for a Software Support Engineer below and select your interested title to get hiring information.