The Entry Software Support Engineer creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Being an Entry Software Support Engineer requires a bachelor's degree in area of specialty. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. In addition, Entry Software Support Engineer typically reports to a supervisor or manager. Working as an Entry Software Supp ...ort Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed.More Show Less
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