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Technology Support Specialist
$83k-103k (estimate)
Full Time | Elementary & Secondary Education 1 Month Ago
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Annunciation Orthodox School is Hiring a Technology Support Specialist Near Houston, TX

Annunciation Orthodox School (AOS) seeks a customer-focused, detail-oriented individual with a

strong technical aptitude for the position of Technology Support Specialist. The ideal candidate is an

upbeat team player who loves helping others use technology more effectively, solving technical

problems, and learning new skills.

Reports to: Director of Technology

Status: Salaried/Exempt

Start Date: Immediate Opening

Work Schedule: 12 month school schedule. Monday - Friday, 7:30 am - 4:00 pm, with occasional

evenings and weekends as needed.

Responsibilities:

Work collaboratively as a member of the AOS IT Department team to support the educational

mission of AOS teachers and staff.

Troubleshoot and resolve help desk tech support requests for teachers, staff, and students.

Configure, deploy, maintain, and support a variety of hardware and software, from PCs and

other end user devices to network servers and cloud services.

Support technology and AV setups at school events.

Learn new software and hardware as necessary.

Perform and complete other IT duties and projects as assigned.

Skills and Qualifications:

Bachelor’s Degree.

Customer service skills and ability to see the “end user” perspective.

Ability to discuss technical issues and solutions with non-technical employees through verbal

and written communication.

Ability to troubleshoot, problem solve, and learn new skills.

Experience with computer hardware support and service.

Experience with current computer operating systems and productivity software.

General knowledge of basic network design and functionality.

Must be physically able to lift desktop computers and peripherals.

Technologies Supported:

The AOS IT department supports a wide variety of technologies. Experience with the items listed

below is highly desirable.

Hardware: Windows PCs, Chromebooks, iPads, interactive flat panels, printers, Cisco VOIP

telephony, switches, Wifi, AV and sound.

Software: MS Windows, Chrome OS, iOS, Google Workspace, MS Office, Blackbaud Products,

Adobe Products, MS Azure AD, MS Server, Active Directory, VMWare.

Please provide the following information to this email address: resume@aoshouston.org

Cover letter

Resume

Contact information for at least three references

Job Type: Full-time

Job Summary

JOB TYPE

Full Time

INDUSTRY

Elementary & Secondary Education

SALARY

$83k-103k (estimate)

POST DATE

04/24/2023

EXPIRATION DATE

05/14/2024

WEBSITE

aoshouston.org

HEADQUARTERS

HOUSTON, TX

SIZE

50 - 100

FOUNDED

1970

TYPE

Private

CEO

ALVINA HAMILTON

REVENUE

$10M - $50M

INDUSTRY

Elementary & Secondary Education

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About Annunciation Orthodox School

Annunciation Orthodox is a private Christian school that offers academic programs in mathematics, music, science, and social studies.

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The job skills required for Technology Support Specialist include Customer Service, Help Desk, Active Directory, Computer Hardware, Cisco, etc. Having related job skills and expertise will give you an advantage when applying to be a Technology Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technology Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technology Support Specialist positions, which can be used as a reference in future career path planning. As a Technology Support Specialist, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Support Specialist. You can explore the career advancement for a Technology Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Technology Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technology Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technology Support Specialist job description and responsibilities

A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.

04/02/2022: Pine Bluff, AR

Technical support positions are highly specialized, and may focus primarily on networking, security, customer tech support, hardware, or software.

02/26/2022: Hopkinsville, KY

Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/21/2022: Vallejo, CA

Technical support specialists at larger companies may be called upon to write user manuals for their employees or customers.

02/25/2022: Los Angeles, CA

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

04/01/2022: Galveston, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technology Support Specialist jobs

Certifications such as the CompTIA A+, Security+, and Network+ certify for knowledge that can be used across all technology stacks.

04/23/2022: Toledo, OH

The minimum education requirement for a technical support specialist role can vary from position to position.

05/07/2022: Florence, AL

Most technical support specialists acquire at least some on-the-job training after they are hired.

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Positions with companies that create software and other computer products often desire specialists with a bachelor’s degree.

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A technical specialist may also have training in computer programs with professional certificates and an ITIL foundation.

04/05/2022: Tampa, FL

Step 3: View the best colleges and universities for Technology Support Specialist.

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