Duties

Performs work that involves planning and coordinating the installation, testing, operating, troubleshooting, and maintenance of hardware and software systems, within a virtualized IT environment. Analyzes all IT systems, using standard principles, theories, concepts and methods for systems administration, including cloud-hosted and on-premises. Implements security plans, policies, and preventative maintenance schedules. Utilizes diagnostic tools and troubleshooting techniques to verify operability, optimize the functionality of networks and systems. Carries out routine maintenance, upgrade, and support of hardware, operating systems, and software applications. Provides ongoing optimization and problem-solving support to minimize interruptions to carry out critical business activities. Managers user rights for access to systems and equipment. Interprets and applies best practices IAW information security and information assurance policy, principles, and practices. Prepares and presents reports and briefings to technical staff and mangement.

Requirements

Conditions of Employment

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position to include a T3
• Satisfactory completion of employment verification (E-Verify) check
• One year probationary period may be required
• A valid passport may be required for overseas travel
• Incumbent must become DoD 8570.01 Information Assurance Management Level 2, baseline certification compliant within six months of employment. Please refer to the "Education" section of the vacancy for additional information.
• A waiver of the Information Assurance Certification six-month requirement may be granted per DoD 8570.01-M, C3.2.4.2 or C3.2.4.3. Failure to receive IA certification may result in removal from this position.

How You Will Be Evaluated

• Benefits

  Review our benefits

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The following documents must be submitted with your application:

  • Resume

  The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
  

  • Cover Letter
  • DD-214/ Statement of Service
  • Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
  • Other Document not Listed
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript

  Only those documents listed above will be reviewed; additional documents are not necessary (i.e., performance appraisals, certificates, etc.). A cover letter is optional and will not be used in the initial rating by HR. You must ensure your experience is detailed in your resume.
  The following documents will be forwarded to the hiring panel: Cover letter, resume, and transcripts.
  Including any of the following on your resume may result in an ineligible rating:
  Classified or government sensitive information
  Social Security Number (SSN)
  Photos of yourself
  Personal information, such as specifically mentioning your age, gender, race/national origin, etc
  Encrypted and digitally signed documents
  Illegible documents or files that cannot be opened

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• How to Apply

  Electronically https://www.usajobs.gov/ and search for announcement number NENAFCC2412394431. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
  It is the applicant's responsibility to ensure they allow an acceptable amount of time prior to the close of a vacancy to create a USA Jobs account and complete the application process. All times displayed in this vacancy are based upon Eastern Standard Time (EST).
  If you encounter technical difficulties which prevent you from applying, you must send an email to the agency contact listed on this vacancy, including screen shots which clearly display the error and time it occurred. Late applications are accepted on a case-by-case basis under limited circumstances.

  Agency contact information

  Anna Williams

  Phone

  520-674-2636

  Email

  anna.m.williams96.naf@army.mil

  Address

  CC-NAF-W6BD20 IMCOM FMWR HQ
  DO NOT MAIL
  Fort Sam Houston, TX 78234
  US

  Next steps

  Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

This position is open only to current and former DoD NAF Employees and current, eligible DoD Appropriated Fund Employees. Other candidates will not receive consideration.