Busy acupuncture office specializing in women's health and fertility hiring a part-time Front Desk Receptionist responsible for all daily operations in a tranquil but fast-paced setting. Are you a talented multitasker who loves interacting with people? We’re looking for a positive and professional receptionist to be the face of our clinic.

The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today!

The receptionist reports to the office manager and owner and wears many hats. We are looking to hire for 2 to 2.5 days a week: Tuesday and Wednesday from 8:00 AM- 6:15 PM with a 60-minute paid lunch break from 1:30-2:30 PM, plus another half day during the week.

$20 hourly

• Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information
• Arrange appointments for employees and keep the calendar up-to-date
• Manage incoming and outgoing mail and handle deliveries

As the Front Desk Receptionist, your role is vital serving as the first and last point of contact with our patients and ensuring the flow of patient getting care and practitioner giving care is excellent.

Personal Qualities:

• To make patients feel warm and welcome.
• A team player who is able to get along with and work with different personalities.
• A positive attitude.
• Healthy.
• Professional.
• Dependable.
• Has a genuine interest in natural health and women’s health.

Professional Skills:

• Able to prioritize and multitask well.
• Able to work independently as well as collaborate with staff to solve problems.
• Attention to detail, neatness, and organization.
• Good communication skills.
• Tech-savvy.

Essential Duties and Responsibilities:

• Collaborate with the clinic owner to facilitate smooth clinic operations with our patients and staff.
• Manage our online booking and charting system. Must be comfortable with technology.
• Welcome patients and fellow employees, answer phone calls and emails, accurately calculate and collect payments, and assist us with other operations as needed.
• Answer patient questions and book appointments.
• Set up and prep office and treatment rooms and refill supplies in the morning and tear them down after the last patients.
• Phone & email correspondence, scheduling appointments, generating receipts and charts, checking patients in and out, and data entry.
• Support practitioners in delivering treatment to the patients including updating patient files, and refreshing treatment rooms.
• Record patient visits and payments electronically.
• Coordinate practitioner schedules.
• Spot clean the bathroom and the back office sink area daily. (Cleaners come weekly for more thorough cleaning).
• Water plants twice a week, and more as needed on hot days.

• Has experience answering telephone calls and troubleshooting stressful situations
• Proficient computer skills and knowledge of Microsoft Office
• Displays impeccable interpersonal, time management, organizational, and customer service skills
• High school diploma, G.E.D. or equivalent
• 1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred

We are a woman-owned and operated acupuncture clinic specializing and women's health and fertility. We are established and have been in Los Altos for over 16 years.