POSITION SUMMARY

An Andretti Server is responsible for anticipating guest needs and exceeding guest service expectations within our Andretti Grill, all while providing a fun and exciting dining atmosphere.

All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction.

KEY RESPONSIBILITIES

• Greet Guests and take orders within Andretti guidelines, always exceeding Guest expectations.
• Deliver a fun, efficient and exciting dining experience, from start to finish.
• Maintain an organized work area and pro-actively clean and reset tables.
• Deliver food and beverage in a professional manner according to Andretti standards.
• Collect payment for all items purchased and consumed and operate the Point of Sale system with ease.
• Maintain an organized work area and pro-actively clean and reset tables.
• Follow proper safety and sanitation guidelines in accordance to local health regulations.
• Accurately processes payments and practice professional cash handling skills.
• Follow all state, county and company guidelines regarding beverage and alcohol service.
• Observe, instruct and monitor Guests for safety and guideline adherence.
• Assist with Guest recovery and communicate with managers / supervisors to ensure positive Guest experiences.
• Work as a team player in meeting guests needs, and actively contributes to the efforts of other departments.
• Be knowledgeable of facility emergency procedures.
• Perform Opening, Running and Closing department duties as assigned.
• Follow proper uniform guidelines according to Andretti Indoor Karting and Games.
• Maintain a constant working knowledge of Andretti brand, product and policies and procedures.
• Prior guest service or hospitality experience is preferred.

Skills & Requirements

• High School Diploma or equivalent.
• The desire and ability to be pleasant, upbeat and sociable throughout the workday.
• Be able to work a varied schedule to include days, nights, holidays and weekends.

Andretti Indoor Karting & Games can be the Starting Line for your Career!

Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company with locations in Florida, Georgia, Texas, and now in Arizona, with more locations coming throughout the US.

• We are DRIVEN to develop, train and promote from our entry level positions!
• We offer support for ongoing professional development and training.

Physical Requirements

The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job.

Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

• Walk or stand for extended periods of time.
• Must be able to lift up to 15 lbs. on a regular and continuing basis
• Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs.
• The ability to communicate quickly and accurately
• The work environment may include bright, dim or flashing lights and loud sounds
• Be able to understand, follow and maintain safety standards at all times

Last updated : 2024-05-13