Description:

Reporting to the Director of HR Operations, the Manager of HR Operations is responsible for HR people data and processes needed to support HR Programs company wide. Ensures data integrity via entry and audit. Documents transactional procedures and processes and strives for process improvement and optimization of the Employee HR service experience. Serves as data and process expert and 'super user' of HR systems including our global HR system, HRConnect, and HR Data Reporting and Analytics including Visier, Qualtrics and others. Promotes the use and interpretation of HR data company-wide via Analytics, while ensuring appropriate data access considering data sensitivity and data privacy.

Essential Functions:

• HR Reporting and AnalyticsRun, distribute and at times, develop HR Connect reports on HR transactions and data.Identify HR data trends. Use Data analytics for reporting and trend analysis. Work with HR and HRIS to improve HR Analytics, HR Reporting, and dashboards. Serves as super user of HR systems, including HR Connect, UKG Dimensions, and Visier analytics in supporting HR transactions, data, data flow, and reporting and analytics. With the Director of HR Operations, collaborates with HR to establish a portfolio of HR programs and projects, and plans for successful delivery. Also, monitors plan progress and manages changes and updates to the plans and the overall portfolio. With the Director of HR Operations, collaborates with HR to track the HR budget. This may include working with Finance and Finance system such as Coupa (Purchasing) and JDE to set and track budget items such as vendors, Purchase Orders, invoices, and associated Accruals.
• Data Integrity and UseEnsure HR Data integrity by leading and managing key transactional and data compliance processes executed across the employee life cycle. This includes, but is not limited to, new hire processing, employee administration, terminations, and maintenance of employee records. Monitor usage of confidential/PII data and drive standardization of data globally.Design/Develop/run data audit reports and ensure corrections are made. Consider data flow to downstream systems. Ensures data and processes comply with laws, standards, and policies.
• HR Process OptimizationResponsible for the development and maintenance of administrative operating guidelines, standard operating procedures, and policy and procedures related to HR employee management.Identify and solution problem areas for all HR transactions, service delivery, and approval workflow issues, and flow of data/transactions between HR systems, other departments, such as Finance, and downstream systems.Drive process optimization by assessing current state processes, identifying, and understanding trends and desired future state and making recommendations for continuous process improvement.Works closely with HRIS group on data and process automation. Suggests system enhancements to improve operational excellence and employee experience.Partner with HR functional areas and management to evolve practices and processes and/or operationalize new programs.

Additional Responsibilities:

• SUPERVISORY RESPONSIBILITIESThis job supervises an HR Operations Associate who performs data entry, audit, reporting, and other HR Operations functions.