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Customer care representative
Amica Lincoln, RI
$42k-53k (estimate)
Full Time | Insurance 2 Weeks Ago
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Amica is Hiring a Customer care representative Near Lincoln, RI

Student Customer Care Representative

Service Center Ops East

Your future is our business.

Our office in Lincoln, RI is looking for part-time Student Customer Care Representatives. Amica, consistently one of Providence Business News’ Best Places to Work in Rhode Island, is looking for candidates for part-time Student Customer Care Representatives in our call center, with the potential for summer internship opportunities.

We are seeking high school and college students looking for flexible hours and, more importantly, their first taste of a professional environment with an award-winning company.

This position is a great way to acquire the necessary experience to excel in your future business career in a competitive job market.

Those selected for this position will start during Summer break.

This is a flexible, part-time position with a minimum commitment of 15 hours per week designed to work around your class schedule.

The hourly rate for this position is $17.50 / hr.

Responsibilities :

  • Attend initial skills training
  • Become proficient in billing offerings and systems
  • Handle incoming calls to address customer questions and requests in a professional manner
  • Recommend appropriate solutions, procedures and actions to customers

Qualifications :

  • Must be currently enrolled in a high school or college undergraduate program
  • Strong oral and written communication skills
  • Ability to prioritize and multitask
  • Problem-solving skills
  • Proficient use of Microsoft Office products
  • Customer service experience preferred

About Amica

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance.

Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy : All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and / or mental disability, mental condition, military status, genetic information or any other class protected by law.

The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older.

Employees are subject to the provisions of the Workers' Compensation Act.

Last updated : 2024-05-03

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$42k-53k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

06/21/2024

WEBSITE

amica.com

HEADQUARTERS

SUGAR LAND, TX

SIZE

3,000 - 7,500

FOUNDED

2014

CEO

ROBERT R FOSS

REVENUE

$10M - $50M

INDUSTRY

Insurance

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The job skills required for Customer care representative include Customer Service, Call Center, Problem Solving, Commitment, Billing, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer care representative positions, which can be used as a reference in future career path planning. As a Customer care representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care representative. You can explore the career advancement for a Customer care representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Representative job description and responsibilities

They help customers with their queries and complaints.

01/08/2022: Anchorage, AK

Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.

02/16/2022: Ventura, CA

That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.

01/03/2022: Cleveland, OH

Resolves customer questions and problems regarding accounts, payments, products, and services.

03/11/2022: San Antonio, TX

A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.

01/21/2022: Ann Arbor, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Representative jobs

Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.

02/01/2022: Pittsburgh, PA

Workers must be patient and polite, especially when dealing with difficult or angry customers.

02/04/2022: Binghamton, NY

Learn the basics, then move on to bigger things.

01/01/2022: Lubbock, TX

Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.

03/13/2022: Modesto, CA

Step 3: View the best colleges and universities for Customer Care Representative.

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