You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The American Express Corporate Affairs & Communications (CA&C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate social responsibility (CSR) initiatives.

How will you make an impact in this role?

This position supports Corporate Affairs & Communication’s (CA&C) adherence to the Third Party Lifecycle Management (TLM) program, our company’s framework to prevent and mitigate third-party risk.

Responsibilities include:

• Work closely with CA&C’s Third Party Relationship Managers (TRMs), Global Supply Management (GSM), TLM Center of Excellence (TLM COE), Third party Information Security Team (TSM) and other subject matter risk experts to complete third party risk assessment questionnaires and other risk/mitigating controls documentation.
• Monitor CA&C’s Process Unity dashboards, identifying certain ongoing monitoring activities and open gaps for timely closure; communicate deliverables to TRMs and guide them as necessary.
• Monitor CA&C’s TLM engagement inventory (report) and ensure ongoing data cleanliness.
• Create and maintain certain standard operating procedures for our team. Identify process deficiencies and control weaknesses and provide recommendations on solutions to best mitigate them.
• Review monthly TLM control & compliance report and prepare monthly update to director.
• Review AEMP30 reports (application management) and work with director and American Express Technologies to ensure adherence to the policy and maintain accuracy of CA&C data in Central database.
• Monitor Third Party Security Overwatch (TPSO) dashboard and escalate adverse scores.
• Work with TRMs to follow through on offboarding process for all CA&C third party engagements as necessary.
• Other responsibilities as needed to support our department on TLM program requirements and other aspects of third party risk.

Qualifications

• Experience in Third Party Management/Risk, Information Security Management, Operational Risk, and/or Compliance, ideally in more than one of these disciplines.
• Demonstrate excellent interpersonal skills including collaborating and influencing abilities with proven ability to operate successfully across matrix organization and without direct authority
• Clear, effective written and oral communication skills and ability to influence across all levels of the organization and strong organizational, prioritization and collaboration skills.
• Ability to build relationships, influence decisions, and partner with stakeholders to deliver on shared objectives
• Strong project and process management skills; Proven ability to handle multiple priorities simultaneously as well as frequent ad-hoc requests
• An open and growth mindset with nimble learning agility to identify and drive new thinking
• Ability to transform, adapt and evolve role with business needs
• Bachelor's degree required

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.