Job Description:

Why Choose Us?As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, tothe Umoja African American Resource Group, our Veterans Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

The American Red Cross is currently seeking a Development Coordinator to support the Central and South Texas Region. You will work one to two days a week in our Austin or San Antonio office and other days remotely.

WHAT YOU NEED TO KNOW:

We are looking for a Development Coordinator who will support funding growth development through data analysis, systems training, reporting, data hygiene and implementation of gift processing procedures. This role will lead department volunteers who perform data entry to support development team.

This is a full time, hourly position and eligible for benefits.

WHERE YOUR CAREER IS A FORCE GOOD:

• Identify needed adjustments and/or linking requests to support accuracy of revenue and fundraiser credit per the guidelines. Provide data and reports to assist leadership in operational reviews, monitoring activity and performance, and other initiatives as directed.
• Coordinate gift processing to include cross-functional collaboration to ensure accurate execution of check processing and bundling procedures are followed and understood.
• Coordinate data hygiene updates to ensure quality data by creating new accounts, requesting account merges, and making other needed updates. Support portfolio updates as defined by leadership by transferring accounts/contacts to the appropriate relationship manager, inactivating and adding new accounts, and ensuring portfolios are reflected for each role. Monitor upcoming and past due solicitations and gifts and share information to ensure data is updated appropriately.
• Lead and train volunteers who perform data entry and data-related projects for development team.
• Assist with onboarding of new fundraisers, serve as the primary systems trainer for new hires and volunteers. Provide ongoing user training on new functionality and/or changes in the system.
• Reports/Data Information: Support internal staff on powerpoint presentations, word, excel documents. Responds to internal/external requests for information and/or documentation.
• Analyze and provide data and reports to assist in operational reviews, monitoring activity initiatives.

WHAT YOU NEED TO SUCCEED:

• Education: High School or equivalent required.

• Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.

• Good interpersonal, verbal, and written communication skills.

• Knowledge of office systems: MS Office preferred and fundraising database systems (e.g., Raiser's Edge, Salesforce.com).

• Travel: May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system.

• A current, valid driver's license with good driving record is required.

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Regularly required to sit; use hands to handle or feel and talk or hear.
• Frequently required to reach with hands and arms.
• Required to stand; walk and stoop, kneel, crouch, or crawl.
• Frequently lift and/or move 15 to 30 pounds.
• May require ordinary ambulatory skills sufficient to visit other locations.
• The work environment will consist of moderate noise (i.e. business office with computers, phones, and printers, light traffic).
• Ability to work in a small cubicle and the ability to sit at a computer terminal for an extended period of time.
• Overall mobility is essential.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

• Experience in leading volunteers
• Salesforce knowledge.

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO Holidays
• 401K with 5% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short Long Term
• Service Awards and recognition

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

*LI-POST

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

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