The American Gem Society (AGS) is currently looking for a Systems Administrator to become a valuable member of our team. This is a full-time position based onsite in our Las Vegas, NV office. We are in search of a capable and driven Systems Administrator to join our dynamic team. The ideal candidate should have a passion for technology, a problem-solving mindset, and a strong determination to contribute to our company’s success by efficiently managing our IT systems.

As a Systems Administrator, you will be responsible for installing, modifying, and performing minor repairs/upkeep on computer hardware and software systems. Your role will also involve network and server management, along with providing technical advice and support to system users. We offer a competitive salary that aligns with your experience and qualifications.

Responsibilities will include:

• Provide support to monitor, install, and perform maintenance on peripherals and software as directed
• Provide hardware and software problem resolution as directed
• Identify and replicate problems, and suggest solutions as directed
• Provide networking support/troubleshooting and general support as directed
• Manage the overall planning, direction, coordination, execution, control, and completion of assigned projects
• Performs intermediate technical tasks on all platforms
• Assists in research and procurement of computer accessories and supplies as directed
• Maintains the confidential nature of matters about company records, policies, and customer lists
• Managing data backups
• Updating system security and keeping up-to-date with new technologies and software releases
• Maintaining inventory of IT equipment
• Ensuring compliance with organization policies and industry standards

To be considered for this position, you must meet the following requirements:

• Associate degree in Computer Science/Technology or a related field required
• Recent experience with Microsoft Exchange, 365, VMware administration, vSphere, networking and firewall configuration, IT support, server administration, and help desk tasks in a multi-server environment
• Excellent customer service and people skills
• Technical capacity
• 2-3 years of current and relevant experience

AGS is a team of dedicated nonprofit professionals who are passionate, inspired, and empowered. With collaboration as our cornerstone, we strive to make a positive impact by serving our members and clients to the best of our abilities each day. Recognizing that our people are our greatest assets, we are committed to attracting and retaining talented employees through competitive compensation and an excellent work environment.

Our comprehensive benefits package includes medical, dental, vision, and life insurance, along with short-term and long-term disability coverage and company-matched 401(k) contributions. Our standard work schedule is 37.5 hours per week, Monday through Friday, with additional hours as needed.

AGS is dedicated to maintaining an equal-opportunity workplace. We value diversity, and all qualified applicants will be considered for employment without discrimination based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected categories.