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Customer Service Representative
Join Our Dynamic Team!
About Us: Are you ready to embark on a career that allows you to make a meaningful impact on people's lives every day? The Scanlon Agency, LLC with American Family Insurance, is seeking a passionate and customer-focused individual to join our team as a Customer Service Representative.
Key Responsibilities: As a Customer Service Representative, you'll be the friendly face of our agency. Your responsibilities will include answering phones, billing inquiries, and payments, coordinating prospecting activities, cross-selling, and setting personalized insurance reviews. You'll also handle tasks such as entering leads, claims follow-up, and other tasks as needed to support the agent.
What We Offer:
· Competitive Compensation: Enjoy a competitive starting salary from $40K/year, with the potential for additional bonuses and commissions.
· Paid Time Off: Take advantage of paid time off and paid holidays to recharge and maintain a healthy work-life balance.
· 401K: 401K with a match after 6 months of employment
Qualifications:
· Education: High school diploma or equivalent.
· Experience: Two years of customer service experience is preferred, but we value individuals with a positive attitude and a commitment to exceptional service.
· Preferred: Possession of Property and Casualty insurance licensing (required before starting employment). If you’re not currently licensed, you must be willing to obtain your license. The cost of obtaining the license is reimbursed by the agency.
Why Join Us: At The Scanlon Agency, LLC, we believe in the power of diversity and inclusion. Your unique ideas and experiences matter to us, and we are committed to fostering a culture that encourages innovation. As a valued member of our team, you'll contribute to a positive and empowering environment that inspires, protects, and restores our customers' dreams in ways they never imagined.
Note: The Customer Service Representative is a staff member of the agency and not an employee of American Family Insurance.
If you're ready to be a part of a team where your passion for customer service can shine, apply today, and let's create positive experiences together!
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
Insurance
$34k-43k (estimate)
01/08/2023
09/05/2024
kuhlmanservices.com
O'fallon, MO
<25
Insurance
The job skills required for Customer Service Representative include Customer Service, Billing, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.