**Description**

**You Lead the Way. Weve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

**Corporate Collections Specialist**

You will work as a team player within the structured service center environment which also include individual responsibilities.

The successful candidate will be a top performer with a proven track record of success

They will be individuals with both competitive and strong will to win attitudes

**Minimum Qualifications:**

Minimum 1 years of recent collections experience or, 2 years of sales experience with some collections experience

Proven experience in negotiating in depth payment arrangements

Ability to manage multiple tasks within stringent time frame's while maintaining accuracy

Moderate to highly analytical individual with strong financial acumen

Excellent written and verbal communication skills

Extremely flexible and adaptable in a changing environment

Proficient PC skills (MS Office) and web knowledge

High attention to detail and ability to adhere to American Express practices, policies, and procedures

**Preferred Qualifications:**

Inbound/outbound Call center experience

Knowledge of Fair Debit Collection Practice Act and laws

Experience with Risk initiatives as they pertain to client level risks

Commercial collections experience

**Additional Details:**

Hours of Operations: Monday-Friday 6:00am 6:00pm Phoenix time (8:00am-8:00pm EST)

Hybrid work schedule (3 days in the office 2 days WFH)

**Qualifications**

Salary Range: $20.00 to $24.00 hourly bonus benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Free financial coaching and financial well-being support

Comprehensive medical, dental, vision, life insurance, and disability benefits

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Credit

**Primary Location:** US-Arizona-Phoenix

**Other Locations:** US-Florida-Sunrise

**Schedule** Full-time

**Req ID:** 24006525