Senior Platform Reliability Engineer
OUR STACK
LANGUAGES: JavaScript (w/ Typescript), Node, C#, Python (infra)
FRAMEWORKS: Serverless Framework, Terraform, .NET Framework, .NET (core)
APPLICATION MONITORING: Cloudwatch, ELK, Instana, Grafana
ALERTING SYSTEM: Pagerduty
AWS CLOUD: Lambda, EC2, API Gateway, ECS, S3, IAM
EDGE-SIDE COMPUTE / WAF: Cloudflare w/ workers
CICD: GitHub Actions, Jenkins
SOURCE CONTROL: GitHub
CONFIGURATION: AWS SSM, Optimizely
OPERATING SYSTEMS: Linux (AWS Linux 2/2023), Windows Server
Web Server Technologies: Cloud-native, IIS
SERVICE DISCOVERY: AWS CloudMap, Consul
PROCESS: JIRA, Confluence, GitHub

JOB DESCRIPTION
We're looking for a Senior Platform Reliability Engineer skilled in TypeScript applications and libraries, AWS (with robust EC2 configurations and ephemeral server implementations), and Cloudflare with a specialization in WAF and Worker technology. Experience in ELK Stack, APM tools, and OpenTelemetry for multi-tier application tracing is essential. Instana APM experience is a bonus.

WHAT IS EXPECTED OF YOU

• Work effectively with a team of 3 other Platform Reliability Engineers w/ various focuses on software development and cloud infrastructure , Scrum, and Architecture to modernize our platform
• Develop high-performance TypeScript applications and build and maintain shared TypeScript/JavaScript libraries.
• Implement and maintain scalable in AWS compute infrastructures with ephemeral artifacts using EC2 and ECS.
• Manage Cloudflare for enhanced security and performance using Cloudflare Security and Worker technologies.
• Specialties in managing an ELK stack for efficient logging, dashboards, applications alerts
• Utilize APM tools, especially OpenTelemetry. (Instana experience is a plus.)
• Implement best practices in reliability and observability.
• Automate deployment and management processes.

QUALIFICATIONS

• 5 years in reliability and / or platform engineering.
• Proficiency in TypeScript, AWS (ECS), Cloudflare, ELK Stack.
• Strong knowledge in APM tools and OpenTelemetry.
• Experience in multi-tier application tracing with staggered deployments.
• Excellent problem-solving and team collaboration skills.

PREFERRED QUALIFICATIONS

• AWS Associate Developer Certification
• Experience with strongly, statically typed languages and OOP principles in C#
• Experience with Instana, Cloudwatch, ELK, Grafana
• Experience with Github Actions or Jenkins CI
• Experience with Anisible or AWS SSM

ABOUT YOU
uShip's Platform Reliability Engineers are part of a cross-functional platform agile team, solving challenging problems in the logistics e-commerce space. We are looking for an engineer to help ensure the reliability of our next wave of products. Ideal candidates want to deeply understand how our systems work from the infrastructure level, their dependencies to other systems, how to mitigate risk, and develop strategies for service failover. You'll be building the foundation that enables us to empower the logistics landscape and help customers all over the world.
Location: Austin, TX - Hybrid (78701)
Salary Range: $130K base salary (est. $150K total comp w/bonus, insurance, 401k matching, etc.)
Why uShip?
uShip offers big-company benefits in a small-ish sized company because we really value and are committed to our people. There are even some extras that will surprise you.

• Remote or hybrid work options
• Monthly Wellness Reimbursements
• Home office Reimbursements
• Company paid meal delivery pass, plus monthly credit
• 100% Paid Health and Dental available
• 401(k) matching, no vesting
• Stock Options
• Pet Insurance
• Dog-friendly downtown office
• So much more!

Company Overview
uShip is the world's first and largest shipping marketplace, making it quicker, easier, and more affordable to ship large or bulky items. Consumers and businesses can compare and book bids from hundreds of thousands of customer-reviewed transportation service providers, ranging from independent owner-operators to the largest freight carriers and brokers. From cars to cranes and furniture to freight, our straightforward and transparent platform helps people, businesses, e-commerce sellers, and multinational logistics companies ship with greater speed and efficiency. Customers save money and service providers make money using their empty cargo space - everyone wins!
We welcome diversity in all its forms, and believe we're better collaborators, strategizers, and thinkers because of it. uShip is an equal opportunity employer. We are inspired to find candidates who embody our Core Values. uShip prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, age, parental status, national origin, disability, or veteran status. We celebrate our differences and are committed to creating an inclusive environment for all employees.