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Housekeeping Manager
$61k-78k (estimate)
Full Time 3 Months Ago
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American Cruise Lines is Hiring a Housekeeping Manager Near Boston, MA

Housekeeping Manager
American Cruise Lines (ACL), the largest USA flagged cruise line in the United States, is looking to add Housekeeping Managers to our shipboard team as we gear up for our 2022 season. ACL only operates within the USA. We have no more than 200 passenger vessels that create a one of a kind small ship experience. With newly constructed vessels being added to our fleet, we are now accepting applications for our shipboard management positions for our 2022 season!
As the Housekeeping Manager with American Cruise Lines, you will be responsible for overseeing all aspects of our ship’s cleanliness, maintaining brand standards, and exceeding guest expectations in the staterooms as well as the public areas. Other responsibilities include training and coaching the housekeeping team, room inspections, as well as handling any customer service requests. This is a guest facing position, in which you will be continually interacting with guests during their cruise. This position is a great way to build on a foundation in hospitality with option to grow within the management team onboard. We want exceptional Housekeeper Managers with an eye for detail in our passenger cabins as well as the beautiful public areas throughout our ships.
Being a manager on board a cruise ship is an adventurous career choice. Every day you will visit a different city and view a new landscape. In addition, all on board living expenses are covered, so you will be able to enjoy the journey while saving and earning competitive pay. With brand new ships launching this year, we would love for you to join our growing team today!
Responsibilities:
  • Establish and monitor cleanliness standards of performance for all housekeepers
  • Coach and mentor housekeeping staff
  • Regularly clean, organize, sanitize, and maintain all areas of the ship
  • Maintain a genuine concern for our guests by supporting their experience and satisfaction
  • Inventory supplies and place orders in a timely manner
  • Effectively communicate with all staff on board
Qualifications:
  • Must be fully vaccinated for COVID-19
  • Bachelor’s degree in Hospitality Management or Business field (preferred but not required)
  • Must have past hotel experience
  • Team player who sets a positive example for others
  • Excellent guest service skills with the capability to handle guest concerns
  • Ability to empower team to provide excellent customer service
  • Willingness to work long days, every day, for extended periods of time
  • Flexible schedule and willingness to travel
  • American citizen or legally authorized to work in the U.S.
  • US Coast Guard regulated pre-employment drug test
Perks:
  • Benefits package including medical, dental, and matching 401k
  • Paid travel
  • No living expenses aboard the ship (room and board are included)
  • Training programs to support you
  • Continuous growth in the company

Job Summary

JOB TYPE

Full Time

SALARY

$61k-78k (estimate)

POST DATE

02/07/2023

EXPIRATION DATE

05/17/2024

WEBSITE

americancruiselines.com

HEADQUARTERS

GUILFORD, CT

SIZE

200 - 500

FOUNDED

1991

CEO

VICKI S SMITH MSW

REVENUE

$50M - $200M

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About American Cruise Lines

Be part of a growing company that is making waves in the exciting cruise industry. American Cruise Lines is the largest cruise company in the U.S., operating the newest fleet of riverboats and small cruise ships in the country. Our mission is to provide our guests with an exceptional cruise experience. Our people are key to achieving this goal. The talent and dedication of the American Cruise Lines employees have made us America's Leading Small Ship Cruise Line. With each of our ships holding from 50 to 185 passengers, our guests receive a more intimate travel setting which allows us to offer ...a more personal service. This customized guest experience is the means by which we are able to achieve our motto of Small Ship Cruising Done Perfectly. Our shipboard staff includes some of the best professionals in the hospitality field and they pride themselves on providing outstanding customer service. Through the support they receive from our corporate office, our shipboard crew is able to ensure our passengers have an enjoyable time while on board. American Cruise Lines is growing and we are always willing to hire hardworking, passionate people to join both our shipboard and our corporate staff. Whether you are stationed on land or on river, our company will provide you with a rewarding work experience. More
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