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POSITION OVERVIEW
Responsible for creating, implementing, maintaining and evaluating the guest experience and service standards across all front-of-house staff. Responsible for the overall direction and management specific to the Guest Services and Security departments. Plans, directs and oversees ongoing development and implementation of comprehensive guest relations, crowd management, and security programs and processes for American Airlines Center to ensure the safety of the facility, employees and guests.
ESSENTIAL FUNCTIONS
EDUCATION/QUALIFICATIONS
The qualified individual personifies our core values of INTEGRITY, TEAMWORK, PASSION , and EXCELLENCE at all times.
PHYSICAL DEMANDS/WORK ENVIRONMENT
AMERICANS WITH DISABILITIES ACT - JOB ACCOMMODATION REQUESTS
Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation. Medical documentation will be required to support any request for medical restrictions that impact job duties.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Full Time
$179k-250k (estimate)
04/29/2024
05/12/2024
americanairlinescenter.com
Dallas, TX
200 - 500